Information Technology & People: Volume 35 Issue 6

Guest editorial: Emotions in the digitalised workplace

Niki Panteli, Fay Giæver, Jostein Engesmo

Individuals' fixed digital mindset, internal HRM alignment and feelings of helplessness in virtual teams

Sut I Wong, Elizabeth Solberg, Laura Traavik

The present study investigates whether individuals having a fixed digital mindset (comprises fundamental beliefs about technological ability and organizational resources as work…

Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace

Lorentsa Gkinko, Amany Elbanna

Information Systems research on emotions in relation to using technology largely holds essentialist assumptions about emotions, focuses on negative emotions and treats technology…

Media features and communication control in the digitalized workplace: a study about regulating negative emotional communication

Nan (Tina) Wang

One challenge facing the digitalized workplace is communication control, especially emotion regulation in which individuals try to manage their emotional experiences and/or…

Uncovering the affective affordances of videoconference technologies

Simeon Vidolov

The purpose of this study is to examine the role of videoconferencing technologies for mediating and transforming emotional experiences in virtual context.