Information Technology & People: Volume 36 Issue 8

Business analysts' contributions to the dynamic capabilities of agile software development teams

Mandlakazi Ndlela, Maureen Tanner

Literature reveals ongoing debates around the role of business analysts in agile software development (ASD) teams. This can be attributed, in part, to a knowledge gap concerning…

Influence of algorithmic management practices on workplace well-being – evidence from European organisations

Hanna Kinowska, Łukasz Jakub Sienkiewicz

Existing literature on algorithmic management practices – defined as autonomous data-driven decision making in people's management by adoption of self-learning algorithms and…

Managing unbounded digital transformation: exploring the role of tensions in a digital transformation initiative in the forestry industry

Panagiota Koukouvinou, Nadia Simbi, Jonny Holmström

Prior research has highlighted the pervasive importance of digital technologies in business and societal settings, but their enabling role in digital transformation, and effective…

Impact of the COVID-19 pandemic on business-to-business relationships in digital ecosystems: an African perspective

Imoh Antai, Nonyelum Lina Eze

In the African context, the threat of the disruption of traditional business value-creation processes, currently facilitated by the growing information technology (IT) ecosystem…

The critical success factors for Security Education, Training and Awareness (SETA) program effectiveness: a lifecycle model

Areej Alyami, David Sammon, Karen Neville, Carolanne Mahony

This study explores the critical success factors (CSFs) for Security Education, Training and Awareness (SETA) program effectiveness. The questionable effectiveness of SETA…

Bridging the digital divide in Africa via universal service funds: an institutional theory perspective

Emmanuel Ogiemwonyi Arakpogun, Jason Whalley, Roseline Wanjiru, Ziad Elsahn, Rama Krishna Reddy Kummitha

The purpose of this paper is to provide evidence-based policy recommendations for improving the implementation of universal service funds (USF) with a view to closing the digital…

In companies we trust: consumer adoption of artificial intelligence services and the role of trust in companies and AI autonomy

Darius-Aurel Frank, Lina Fogt Jacobsen, Helle Alsted Søndergaard, Tobias Otterbring

Companies utilize increasingly capable Artificial Intelligence (AI) technologies to deliver modern services across a range of consumer service industries. AI autonomy, however…

Information security awareness maturity: conceptual and practical aspects in Hungarian organizations

Andrea Kő, Gábor Tarján, Ariel Mitev

This paper aims to provide a maturity model for information security awareness (MMISA), based on the literature, expert interviews and feedback. In addition to developing the…

How does an imaginary persona's attractiveness affect designers' perceptions and IT solutions? An experimental study on users' remote working needs

Joni Salminen, João M. Santos, Soon-gyo Jung, Bernard J. Jansen

The “what is beautiful is good” (WIBIG) effect implies that observers tend to perceive physically attractive people in a positive light. The authors investigate how the WIBIG…

Antecedents and outcomes of social media fatigue

Anna Baj-Rogowska

This study aims to explore which of four chosen factors (i.e. privacy concerns, FoMO, self-disclosure and time cost) induce a feeling of strain among Facebook users in terms of…

Paying attention in metaverse: an experiment on spatial attention allocation in extended reality shopping

Juan Chen, Nannan Xi, Vilma Pohjonen, Juho Hamari

Metaverse, that is extended reality (XR)-based technologies such as augmented reality (AR) and virtual reality (VR), are increasingly believed to facilitate fundamental human…