Table of contents
Get group agreement fast
Clive LewisThe purpose of the paper is to consider how facilitation can be used specifically in teams when consensus is required.
Employees come first at high‐flying Southwest Airlines: Model contrasts with the Ryanair approach to low‐cost aviation
The paper aims to contrast the approaches to human‐resource management taken by two low‐cost airlines – Ryanair in Europe and Southwest in the USA.
Managing racism in the workplace: the Lancashire County Council approach: Executive coaching and mentoring develop people management skills
Blair McPhersonThe paper aims to discuss the management of racism in the workplace in the context of the row over racism in the UK reality‐TV program, Big Brother.
It's time to cut back on co‐operation, communication and central control: Chief executive puts the case for simpler, faster systems
The purpose of this paper is to put forward the view that large, complex companies need a systematic process of decentralizing control to prevent increasing delay, cost and…
Learn‐while‐you‐play program gets IBM recruits up to speed: Video game techniques develop new employees before they set foot in the office
The purpose of the paper is to describe a global training initiative at IBM that uses the new “virtual world” of the internet as an induction tool.
Training sets the right tone at the Carphone Warehouse: Program helps to promote sharing good practice
The purpose of the paper is to explain how a robust training, development and certification framework is helping to improve performance at the Carphone Warehouse.
Rockware sparkles in the glass industry: MBA program helps to secure company's future
The purpose of the paper is to describe how a Master of Business Administration (MBA) program designed for Rockware Glass, which manufactures glass bottles and jars for food and…
Training helps to mop up inefficiencies at SCA Hygiene Products: Buildings and workshops converted into classrooms for business improvement center
The paper aims to detail how UK toilet‐roll and kitchen‐towel manufacturer SCA Hygiene Products, under pressure in a price war, introduced site‐wide training that has helped it to…
CPS administrators train to become lawyers: Scheme offers new opportunities for employees whose career options were restricted
The purpose of the paper is to describe the law‐scholarship scheme, which enables administrators and caseworkers at the Crown Prosecution Service to become lawyers.
Superdrug prescribes e‐recruitment to improve talent management: Retailer cuts its cost per hire by 87 percent
The paper aims to recount how UK health and beauty retailer Superdrug automated its recruitment by moving the entire process online.
Abroad but not forgotten: Improving the career management of employees on international assignments
The paper seeks to develop a detailed understanding of expatriate return on investment.
Languages unlock business success: … but co‐operation and cultural awareness also have important roles to play
The paper aims to hghlight the role of foreign‐language skills in business success – both for exporting firms and those defending their place in the domestic market.
Interview with Celia de Anca
Interview by Rachel BrownThis paper aims to provide an interview with Celia de Anca on corporate diversity.
ISSN:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King