Table of contents
The spirituality@work protocol
Joan MarquesThe paper aims to provide a practical, easily understandable protocol toward implementing spirituality in the workplace for business and non‐profit executives and the workforce.
Ford employees feel the difference: Communications campaign highlights brand strategy to multilingual workforce
The paper seeks to reveal how Ford of Europe communicated the importance of its “Feel the Difference” brand strategy to more than 20,000 European employees.
The rebirth of St Pancras: matching service to facilities: Recruitment and induction of customer‐service officers have the “wow” factor
Peter MuirThe paper aims to describe how London & Continental Railways resolved recruitment and training of customer‐service officers (CSOs) for the redeveloped St Pancras and new Ebbsfleet…
HR team makes all the right connections at THUS: Key role of internal communications during period of expansion
The paper aims to describe the policies that helped business‐telecommunication specialist THUS plc to win the HR Team of the Year title at the HR Network (Scotland) awards, after…
The introduction of e‐HRM at Philips: some lessons for large organizations: Don't leave it all to the technical specialists
The paper aims to describe attitudes toward electronic human resource management (e‐HRM) at Philips (Electronics) Netherlands.
Attitude program starts a Trend towards apprenticeships: Strong brand attracts building‐service engineers of the future
The paper aims to explain how strong branding is helping Trend Control Systems to solve the shortage of trained building‐service engineers in the UK building‐services industry by…
Driving down sickness absence at First Group: Nurse‐led system promotes employee health
This paper aims to describe a nurse‐led absence‐management program from Active Health Partners that has been used to monitor and reduce absence at First London and Berkshire, part…
Rapid e‐learning transforms training delivery at Everyday Financial Solutions: Award‐winning business reports improved employee retention and development
Mike AlcockThe paper aims to reveal how rapid e‐learning technologies are allowing organizations to introduce e‐learning into situations where inflexibility and cost would have previously…
Transformational leadership takes Majan to the top of the class: College wins string of prizes for good business practice
Ahmed Albulushi, Sadiq HussainThis paper aims to detail the human resource management practices that have helped Majan College, Oman, to win a string of prizes for total quality management.
ISS rises to the challenge of effective HR management: Time and attendance system improves efficiency and productivity
this paper aims to describe how UK facility‐services company ISS has improved its human resource management and client service using a new time and attendance management system.
AskHR provides the answers at Norwich Union: Online tool frees time to deal with more complex and sensitive issues
This paper aims to describe AskHR, an online tool for responding to HR‐focused employee queries, which has been introduced at UK insurer Norwich Union.
360‐degree appraisals are now a classic: Good preparation and execution are the keys to success
Colin NewboldThis paper aims to examine why 360‐degree feedback, which fell out of favor for a while, is now back in vogue.
Interview with Matthew Brearley
Rachel BrownThis paper aims to present the views ofMatthew Brearley UK HR Director at Vodaphone.
Quietness is sound in the workplace
Mike PittThe paper aims to examine the levels of noise in the workplace.
ISSN:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King