Training for Quality: Volume 3 Issue 4
Table of contents
Winners or losers? Ranking or co‐operation?
Phillip BowenRaises the question why society relies on ranking and grading fromthe first day of school, through the educational system, into theworking environment. Goes on to discuss the…
Effective facilitators – a key element in successful continuous improvement processes
Lesley PerryExplores the role of the facilitator in the implementation of atotal quality management or continuous improvement process. Manyorganizations, having planned their goals for the…
ISO 9000 – what it means to international business today
Ted Masternak, Brian H. KleinerBased on the idea that promoting standardization will encourage theinternational exchange of goods and services, ISO 9000 is a series ofinternationally accepted standards which…
The Japanese 5‐S practice and TQM training
Samuel K. Ho, Svetlana Cicmil, Christopher K. FungWorkplaces in Japan are well‐known for their cleanliness andorderliness. This results from the Japanese emphasis on training anddiscipline. The logic behind the 5‐S practice is…
Achieving national targets for education and training
Christopher BallExamines the benefits of education and training. Shows that only avery low percentage of graduates or people with higher educationqualifications are unemployed. Suggests that we…