Table of contents
Inside the black box of cross‐functional spillover – a lesson from the functionality development of fine ceramics
Akira Ohmura, Chihiro WatanabeContrary to its conspicuous achievement as an industrial society, Japan has been experiencing long lasting economic stagnation due to a paradigm shift toward an information…
A system structural model for TQM impplmentation
R.P. Mohanty, R.R. LakheThis paper discusses the reasons of failure of TQM Implementation in Indian Public Sector Undertaking. Based on the weaknesses observed in the existing systems and practices of…
Internet experience of Indian customers in passenger car segment
S.K. Majumdar, M.P. GuptaThis paper presents the results of statistical analysis to assess the perception, preferences, preparedness and Internet experience of Indian car customers in making purchase…
Entrepreneurship, innovation and marketing: conceptualization of critical linkages
Sanjeev Swami, Rajesh K. PorwalThe objective of this article is to develop a conceptual analysis of entrepreneurship, innovation, and strategic marketing, and examine their critical linkages with each other for…
E‐CRM vendors: a contemporary study
Rajeev KumraThe potential impact of E‐CRM on cost savings, revenue growth, and increased customer’s convenience has generated considerable interest and speculation across the industries. The…
Financing ventures in India: needs, ground reality and challenges
Kirankumar Momaya, Kapil BardejaEmerging competitive era post‐liberalization offers lot of opportunities and challenges for firms, organizations and their stakeholders in India. Ventures can be a vehicle for…
ISSN:
0972-7981Online date, start – end:
2003Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Prof Ravi Shankar
- Prof Surendra Yadav