Table of contents
Customer‐centric relationship management system development: A generative knowledge integration perspective
Say Yen Teoh, Shan L. PanThis study aims to create and deploy new configurations of resources via understanding issues concerning generative knowledge integration (KI) to create a customer‐centric…
Case study illustrations of a scorecard to measure IT strategy improvements in UK SMEs
John Williams, Hefin RowlandsThe purpose of this paper is to demonstrate a means of measuring information technology (IT) strategy improvements in small to medium‐sized enterprises (SMEs).
Exploratory study to understand the phenomena of adoption of wireless handheld devices in the Australian healthcare system
Abdul Hafeez‐Baig, Raj GururajanThe purpose of this paper is to understand the phenomenal of wireless handheld technology in healthcare environment.
Perceived importance of EMR functions and physician characteristics
David B. Meinert, Dane PetersonThe purpose of this paper is to investigate why physicians in the USA have been reluctant to embrace electronic medical record (EMR) technology. More specifically, the present…
Enhancing the curriculum: shareable multimedia learning objects
Niall MacKenzie, Andrew WalshThe purpose of this paper is to report on an action research initiative designed to facilitate the creation of shareable multimedia learning objects at a UK higher education…
ISSN:
1328-7265Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Raymond Chiong