Journal of Systems and Information Technology: Volume 26 Issue 1

Switching behaviors in peer-to-peer mobile payment applications: the role of sociability

Xuan Tai Mai, Trang Nguyen

Using features of social media, peer-to-peer (P2P) mobile payment enables users to foster social interaction every time transactions are made. Given the increasing popularity of…

Merchant adoption intention of mobile payment platforms in Malaysia

Adedapo Oluwaseyi Ojo, Olawole Fawehinmi, Christine Nya-Ling Tan, Oluwayomi Toyin Ojo

In recent years, Malaysia has seen a dramatic change in the landscape of financial transactions due to the fast growth of mobile payment systems. This study aims to examine the…

Revisiting perceived gratification, consumer attitudes and purchase impulses in cross-border e-commerce live streaming: a direct and indirect effects model

Renming Liu, Abu Bakar Abdul Hamid, Noor Inayah Ya'akub

Cross-border e-commerce live streaming morphs into an epidemic shopping scenario, yet there is a paucity of research on impulse purchasing in this context. The purpose of this…

The impacts of anxiety emotion and behavioral control on student learning management system adoption

Madison N. Ngafeeson, Yuba R. Gautam, Joseph A. Manga

The COVID-19 global pandemic reframed the argument for the importance of learning management systems (LMS) in unprecedented ways. Meanwhile, LMS users were forced to use these…

Investigating chatbot users’ e-satisfaction and patronage intention through social presence and flow: Indian online travel agencies (OTAs)

Nisha Pradeepa S.P., Asokk D., Prasanna S., Ansari Sarwar Alam

The concept of ubiquitous assimilation in e-commerce, denoting the seamless integration of technologies into customer shopping experiences, has played a pivotal role in aiding…

Understanding the impact of technological flexibility at different decision levels to reap enterprise resource planning benefits

Waqar Ahmed, Arsalan Najmi, Sohail Majeed

This paper aims to provide a framework regarding Information Technology (IT) Flexibility in Supply Chain and its relationship with the benefits we could see from Enterprise…