Table of contents
Benchmarking project management practices of Caribbean organizations using analytic hierarchy process
Prasanta Kumar DeyEffective management of projects is becoming increasingly important for any type of organization to remain competitive in today’s dynamic business environment due to pressure of…
Benchmarking the human capital strategies of MNCs in Singapore
Gerald Z.D. Huang, Matthew H. Roy, Zafar U. Ahmed, Judy S.T. Heng, Joyce H.M. LimSingapore’s economic success has largely been fueled by foreign direct investment from multinational corporations (MNCs). These companies brought with them not only their capital…
Benchmarking the challenge to quality program implementation
Terry Nels Lee, Stanley E. Fawcett, Jason BriscoeThe influence of quality on customer perceptions and thereby consumption behavior has led some analysts to call quality the single most important factor for long‐term competitive…
Succeeding with sourcing of competencies in technology‐intensive industries
Anders Drejer, Steffen SørensenTo avoid finishing last in a competitive race which requires its participants to master a range of things all at one time, more and more corporations are deciding to outsource…
Process benchmarking: an application to lending products
Sarath Delpachitra, Diana BealBenchmarking techniques evolved from Xerox’s pioneering visit to Japan in the late 1970s. However, the application of the benchmarking concept to the banking industry did not take…
ISSN:
1463-5771Renamed from:
Benchmarking for Quality Management & TechnologyOnline date, start – end:
1999Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Angappa Gunasekaran