Performance Measurement and Metrics: Volume 4 Issue 2
Strapline:
The international journal of library assessment, value and impact
Subjects:
Table of contents
From values to metrics: implementation of the balanced scorecard at a university library
James SelfAs part of an effort to develop a culture of assessment, the University of Virginia Library implemented the balanced scorecard in 2001. The adoption of the scorecard has forced…
3985
A few countries measure impact and outcomes – most would like to measure at least something
Melita Ambro˘zičThe paper discusses theoretical and practical approaches to the problems of assessing library performance and especially of measuring outcomes in the developing world, i.e. the…
1293
Evaluation, impact and outcomes – the JUBILEE project
Linda Banwell, Kathryn Ray, Graham Coulson, Debbie ProudThe paper is based on a presentation made at Northumbria Lite, the one‐day session held by the Northumbria Performance Measures Conference series team at IFLA in Glasgow, August…
956
ISSN:
1467-8047Online date, start – end:
2000Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Frankie Wilson
- Holt Zaugg