Online Information Review: Volume 36 Issue 2

E‐service quality as antecedent to e‐satisfaction: The moderating effect of culture

The purpose of this paper is to analyse the influence of culture on the relationship between each of the dimensions of e‐service quality and satisfaction with a web site involving…

Web 2.0 applications in government web sites: Prevalence, use and correlations with perceived web site quality

The purpose of this paper is to investigate the extent to which Web 2.0 applications are prevalent in government web sites, the ways in which Web 2.0 applications have been used…

The value of LibraryThing tags for academic libraries

The purpose of this paper is to determine the percentage of recently published books provided with tags drawn from LibraryThing for Libraries, the nature of these tags, the…

The effects of WebTrust assurance on consumers' web purchase decisions: An experiment

The purpose of this paper is to examine the effects of WebTrust assurance, issued by Certified Public Accountant (CPA) firms, on web purchase behaviour and to examine such effects…

The multiple criteria and sub‐criteria for electronic service quality evaluation: An interdependence perspective

The purpose of this paper is to evaluate multiple criteria and sub‐criteria of e‐SQ with the interdependence perspective, utilising three phases of measurement for the proposed…

Subject librarians' perceptions of institutional repositories as an information resource

The purpose of this paper is to report on a research project aimed at gaining an understanding of subject librarians' perceptions and promotion of institutional repositories as an…

Searching with clustering: An investigation into the effects on users' search experience and satisfaction

The use of search engines has become increasingly common. While Google has an overwhelming majority of the market share, new and innovative search techniques are being developed…

Digital records management: The lacking foundation for continuing accessibility

The purpose of this paper is to present the findings of one of the 16 research teams of the third phase of the InterPARES (International Research on Permanent Authentic Records in…

Analysis of the Ulrich's Serials Analysis System from the perspective of journal coverage by academic databases

Ulrich's Serials Analysis System (USAS) is based on Ulrich's Periodical Directory which has been an essential resource about periodical publications for 80 years, first in print…

Abelard to Apple: The Fate of American Colleges and Universities

Combining E‐learning and M‐learning: New Applications of Blended Educational Resources

Digital Culture and E‐tourism: Technologies, Applications and Management Approaches

The Evaluation of Research by Scientometric Indicators

Information and Communication Technologies, Society and Human Beings: Theory and Framework. Honoring Professor Gunilla Bradley

Multi‐disciplinary Advancement in Open Source Software and Processes

Successful OSS Project Design and Implementation: Requirements, Tools, Social Designs and Reward Structures

Reviews of recent research literature – 3