Online Information Review: Volume 39 Issue 4

Electronic-word-of-mouth performance in different psychological distances and familiarity

The purpose of this paper is to use a familiarity and psychological distance framework to investigate the effects of psychological distance (responsibility distance and temporal…

Effects of social capital on online knowledge sharing: positive and negative perspectives

The purpose of this paper is to present a conceptual model of how both the benefits and risks of social capital influence online knowledge sharing among virtual community members…

Does organizational citizenship behavior add value to human interaction with e-services?

The purpose of this paper is to examine the causal associations among service innovation/improvement, organisational citizenship behaviour (OCB), and the user-perceived value of…

Influence of Facebook brand-page posts on online engagement

– The purpose of this paper is to examine how various characteristics of brand posts influence online engagement on Facebook brand pages.

Disciplinary differences in the use of academic social networking sites

– The purpose of this paper is to detect and describe disciplinary differences in the users and use of several social networking sites by scientists.

How readers’ perceived self-congruity and functional congruity affect bloggers’ informational influence: Perceived interactivity as a moderator

The purpose of this paper is to treat bloggers as human brands and applies self-congruity theory to explore how actual and ideal blogger-reader self-congruity, combined with the…

Determinants of adoption of mobile health services

The purpose of this paper is to explore the mobile health adoption behaviour of potential adopters and to provide guidelines for mobile health success. This study applied both…

How to conduct a multi-item research assessment in bibliometric studies? Theoretical support and empirical evidence

– The purpose of this paper is to enrich the understanding of how to form a multi-item assessment and what approaches can be applied for researchers.

Crowdsourcing Our Cultural Heritage

Cultural Heritage Information: Access and Management

Enhancing Qualitative andMixed Methods Research with Technology

Integrity in Government through Records Management: Essays in Honour of Anne Thurston

Scholarly Metrics Under the Microscope: From Citation Analysis to Academic Auditing

Using Software in Qualitative Research: A Step-by-Step Guide

Editorial