Online Information Review: Volume 44 Issue 4

The role of continuous trust in usage of online product recommendations

Muhammad Ashraf, Jamil Ahmad, Wareesa Sharif, Arslan Ali Raza, Muhammad Salman Shabbir, Mazhar Abbas, Ramayah Thurasamy

This study examines the role of continuous trust (i.e., a trust that develops over time as a result of continuous usage interactions) in determining customers' intention to…

Exploring digital inequalities in Russia: an interregional comparative analysis

Anna Gladkova, Massimo Ragnedda

This paper contributes to the literature by proposing an analysis of digital inequalities in Russia that focuses on two aspects hitherto under explored: the interregionality (by…

Vote or not? How various information cues affect helpfulness voting of online reviews

Weihua Deng, Ming Yi, Yingying Lu

The helpfulness vote is a type of aggregate user representation that, by measuring the quality of an online review based on certain criteria, can allow readers to find helpful…

Understanding why people share in the sharing economy

Shiu-Li Huang, Shu-Yu Kuo

The sharing economy is an emerging trend that takes advantage of underused assets and generates enormous amount of economic value. However, little research has been done to…

Marginality and team building in collaborative crowdsourcing

Rong Wang

Existing studies on crowdsourcing have focused on analyzing isolated contributions by individual participants and thus collaboration dynamics among them are under-investigated…

Making a higher education institution choice: differences in the susceptibility to online information on students’ advice-seeking behavior

Peggy Ng, Daisy Lee, Phoebe Wong, Regan Lam

Little research has been done on how university information sources influence advice-seeking attitude, intention, and behavior between students with high and low susceptibility to…

What about “U”? The influence of positive online consumer reviews on the individual's perception of consumption benefits

Blanca Hernandez-Ortega

This study examines the influence that the positive valence intensity of online consumer reviews (OCRs) has on the benefits that individuals perceive they have derived from…

Engagement-oriented design: a study of New Zealand public cultural heritage institutions crowdsourcing platforms

Elizabeth Johnson, Chern Li Liew

The purpose of this study is to propose a set of design recommendations for crowdsourcing platforms with a focus on user engagement. A sample of New Zealand (NZ) cultural heritage…

The effects of security and traceability of blockchain on digital affordance

Donghee Shin, Yujong Hwang

This study takes an affordance approach to explain how users perceive the affordance of user action within blockchain and examines how it influences the subsequent user…

How emergency managers engage Twitter users during disasters

Zhan Xu

Natural disasters are increasingly more frequent and intense, which makes it critical for emergency managers to engage social media users during crises. This study examined…