Journal of Facilities Management: Volume 2 Issue 4

Six Sigma: Its implementation in Ford’s facility management and maintenance functions

Robert Holtz, Paul Campbell

If readers have picked up any of a number of business periodicals within the past five years, they have probably heardof Six Sigma. They have read about it or heard someone…

Winning project approval: Writing a convincing business case for project funding

John McLaughlin

A well‐researched and documented business case provides decision makers with data and information to improve decision quality. Business cases may be needed for approving the…

Strategic facilities planning: Keeping an eye on the long view

Robert A. Klein

As companies increasingly face the challenge of aligning their real estate and facility assets with their business goals, strategic facilities planning (SFP) has grown as an area…

Outsource or in‐house facilities management: The pros and cons

Neil Usher

The question of the merits of outsourcing facilities management remains relevant. This paper attempts to determine a clear distinction between out tasking and outsourcing, and…

Reducing energy costs through the ENERGY STAR Building Program: Case study of the Ohio Building Authority

Doug Lancashire

The US Environmental Protection Agency’s (EPA’s) ENERGY STAR Buildings Program was established in the early 1990s as a means for building owners and managers to improve the energy…

Performance matters: How the high performance business unit leverages facilities management effectiveness

Paul A. Rogers

Best practice facility management operations share several common traits, and two in particular stand out above the rest: outstanding leadership and clarity of purpose. Achieving…

Whole life cost of post offices in Japan, based on a survey of actual conditions and consideration of investment correction

Kazunobu Minami

A complete enumerative study was made of the operating and maintenance costs of the 1,255 delivery post offices throughout Japan in 2000, in order to grasp the characteristics of…