Journal of Facilities Management: Volume 4 Issue 4

Agenda for Change: views and experiences from estates and facilities staff

Daryl May, Helen Agahi, Phil Askham, Margaret‐Mary Nelson

Agenda for Change is the biggest reform of staff pay in the UK National Health Service (NHS) since it began in 1948. As well as introducing a standardised pay structure; it also…

A facility manager's approach to standardized construction contracts

Linda Thomas‐Mobley, Non Khuncumchoo

The purpose is to investigate the usefulness of standardized construction contracts for facilities managers.

The integration of key players in the control of healthcare associated infections in different types of domestic services

Champika Liyanage, Charles Egbu

The main purpose of this paper is to present some of the findings of a PhD research project. The findings are related to issues of integration of the key players in the control of…

The application of usability concepts in the built environment

Keith Alexander

The purpose of this paper is report to on the exploratory research into the application of usability concepts to the built environment conducted by a task group of the…

Improving service delivery in FM: case study of a UK hospital facilities directorate

M. Sarshar

The purpose of this paper is to describe a case study of SPICE FM implementation in the Facilities Directorate of a major UK hospital. SPICE FM is a process improvement framework…