Management Research: Volume 21 Issue 2

Toward understanding sophisticated markets and consumers: a win-win strategic alternative

Sidney A. Ornelas Sánchez, Jorge Vera-Martínez

The purpose of this study is to conceptually address the understanding of certain consumers and businesses that show new dynamics, including a heightened interest in quality and…

Influence of COVID-19 on online shopping behaviour, leisure and socialisation

Ana Pinto Borges, Elvira Vieira, Paula Rodrigues, Ana Sousa

The purpose of this study is to analyse the effect of health risk perceptions on the degree of decisiveness of a person towards e-commerce (e-commerce acceptance), self-awareness…

Need satisfaction and frustration scale (NSFS): adaptation and validation for Brazilian gig work context

Paula Martins Nunes, Mauro Enrique Carozzo-Todaro, Teresa Proenca

This study aims to adapt and validate the need satisfaction and frustration scale (NSFS) for the Brazilian gig work context and investigate the distinctiveness of the constructs…

The Decent Work Questionnaire: adaptation and validation of the Spanish version

Tânia Ferraro, Leonor Pais, Nuno Rebelo Dos Santos, Vicente Martinez-Tur

The growing attention to business ethics, integrity and respect for human rights at work has become increasingly relevant. Decent work is an important concept representing the…

The role of communication in open innovation processes: an action research study in the automotive industry

María Jesús  Yáñez-Galdames, José A. Alfaro-Tanco, Elena Gutiérrez-García

This study aims to identify the main barriers and drivers that influence the role of communication in open innovation (OI) activities, and how these can support and enhance the…