Table of contents
Establishment and application of performance measure indicators for universities
Shun‐Hsing Chen, Hui‐Hua Wang, King‐Jang YangTo promote university education quality, performance measure indicators (PMIs) must be established. These indicators ensure the maintenance of university operating standards…
TQM: a knowledge enabler?
Maria ColurcioThe purpose of this paper is to investigate the role of total quality management (TQM) as a knowledge enabler in the creation and exploitation of organisational knowledge.
Total quality management and supply chain management: similarities and differences
Assadej Vanichchinchai, Barbara IgelThe purpose of this paper is to comprehensively review, contrast and compare the differences and similarities between total quality management (TQM) and supply chain management…
An empirical study of barriers to TQM implementation in Indian industries
K. Subrahmanya Bhat, Jagadeesh RajashekharThe purpose of this paper is to identify the barriers of total quality management (TQM) implementation, in order to make them known to the managers of Indian industries.
The implementation of a quality management system in the not‐for‐profit sector
G.R.T. White, P. Samson, R. Rowland‐Jones, A.J. ThomasThe purpose of this paper is to examine the rationale for establishing a quality management system (QMS) by obtaining ISO 9001:2000 certification in a not for profit small to…
Developing a European quality assessment tool for schools
Zdravko Pecar, Sara Cervai, Tauno KekäleThe purpose of the research was to develop a simple self‐evaluation model and tool that would be based on the preferences of improvement areas of all the stakeholder groups and…
ISSN:
1754-2731Renamed from:
The TQM MagazineOnline date, start – end:
2008Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Alexander Douglas