Journal of Hospitality and Tourism Technology: Volume 14 Issue 4

Critical success factors and implementation strategies for B2B electronic procurement systems in the travel industry

Sheng-Wei Lin, Hsin-Pin Fu, Arthur J. Lin

Internet-based business-to-business electronic procurement (B2B e-procurement) systems are rapidly becoming the primary platform for interorganizational transactions and the…

The psychological premise of spatial presence in 360° virtual tours: the role of the spatial situation in first-time and repeat users

Xiaohong Wu, Ivan Ka Wai Lai

This study aims to construct a two-step model to examine how passive (mental imagery and immersion) and active (engagement) responses build a spatial presence in 360° virtual…

Exploring the relationship between trusts, likability, brand loyalty, and revisit intentions in the context of Airbnb

Trang P. Tran, Chao Wen, Ilia Gugenishvili

Collaborative consumption has caught researchers’ attention due to its rapid growth. Drawing on the causal relationship between cognition, affection and conation and collaborative…

Determinants of satisfaction with online food delivery providers and their impact on restaurant brands

Washington Macias, Katia Rodriguez, Holger Barriga

This paper aims to analyze the spillover effects between online food delivery providers’ (OFDs) performance and restaurant brands. It proposed a model of three determinants for…

Spatiotemporal cluster analysis of reputable tourist accommodation in Greater Amman Municipality, Jordan

Saad Ahmed Al-Saad, Rana N. Jawarneh, Areej Shabib Aloudat

To test the applicability of the user-generated content (UGC) derived from social travel network sites for online reputation management, the purpose of this study is to analyze…

From fan to become tourist: watching online videos as seamlessly connecting travel

Kyoungmin Lee, Jiayu Zhou, Chulmo Koo

In view of the influences of online videos on the cultural tourism industry, this study aims to explore the mechanisms triggered by watching online video behaviors of fans. This…

The role of autonomy, competence and relatedness in motivation to use self-service technology (SST) among customers with difficulties in SST

EunPyo Hong, Jiseon Ahn

Understanding customers’ experiences with self-service technology (SST) is of high importance to service research. Previous research, however, has mainly focused on customers who…

When social media meets destination marketing: the mediating role of attachment to social media influencer

Chris Zhu, Lawrence Hoc Nang Fong, Christy Ying Ni Liu, Hongmei Song

This study aims to investigate the mediating role of attachment to social media influencer between authenticity and enjoyment and then travel intention while watching social media…

Augmented reality marketing to enhance museum visit intentions

Chih-Hung Wu, Yi-Fang Lin, Kang-Lin Peng, Chih-Hsing Liu

This study aims to explore the augmented reality (AR) effectiveness of museum visiting.

Influencing factors on the intention of sharing heritage tourism experience in social media

Zhiqi Lin, S. Mostafa Rasoolimanesh

Combining technology acceptance model and the theory of planned behavior, this study aims to analyze influencing factors on intention of sharing heritage tourism experience in…