Journal of Hospitality and Tourism Technology: Volume 4 Issue 1

Exploring the behavioral aspects of adopting technology: Meeting planners' use of social network media and the impact of perceived critical mass

Woojin Lee, Timothy Tyrrell, Mehmet Erdem

The purpose of this study is three fold: to provide a preliminary exploration of meeting planners' use and perceived usefulness of the different types of social media; to examine…

An analysis of the relationship between travel preferences and intentions to use registered traveler biometric systems in air travel

Cristian Morosan

Today's increasingly interconnected world presents substantial challenges for the security of air travel, which can be attenuated by using registered traveler biometric systems…

Factors influencing customer acceptance of kiosks at quick service restaurants

Jungsun (Sunny) Kim, Natasa Christodoulidou, Yunjeong (Clara) Choo

This study aims to explore: the impact of customers' previous experience on their likelihood of using kiosks at quick service restaurants (QSRs); a mediating role of customer…

Facilitating knowledge management through information technology in hospitality organizations

Fevzi Okumus

This paper aims to discuss how hospitality organizations can facilitate knowledge management (KM) better through information technology (IT) tools.

Mobile applications in the hospitality industry

Jun Mo Kwon, Jung‐in (Stephanie) Bae, Shane C. Blum

The purpose of this study is to examine customer intentions to download mobile applications in the hospitality industry. Even though major hospitality companies offer the mobile…

Editorial

Cihan Cobanoglu