Journal of Hospitality and Tourism Technology: Volume 7 Issue 1

Adopting interoperability solutions for online tourism distribution: An evaluation framework

Sofia Reino, Aurkene Alzua-Sorzabal, Rodolfo Baggio

The purpose of this study is to identify the factors that make the adoption of interoperability solutions for online tourism distribution (OTD) more likely by small operators and…

Time-related factors influencing on an itinerary planning system

Jitimon Angskun, Sasiwimon Korbua, Thara Angskun

This paper aims to focus on time-related factors influencing on an itinerary planning system. The research objective is to produce an itinerary planning system which balances…

Technology induced competitive advantage: a case of US lodging industry

Anil Bilgihan, Youcheng Wang

The purpose of this research is to assist hospitality organizations to better deploy and manage their information technology (IT) resources and enhance overall effectiveness by…

Online impulse buying of tourism products: The role of web site personality, utilitarian and hedonic web browsing

Sajad Rezaei, Faizan Ali, Muslim Amin, Sreenivasan Jayashree

The purpose of this paper is to examine the structural relationship between web site personality, utilitarian web browsing, hedonic web browsing and online impulse buying of…

The role of social media during the pre-purchasing stage

Sujin Song, Myongjee Yoo

– The purpose of this paper is to examine whether social media may impact a customer’s purchasing decision during the pre-purchase stage of service consumption.

The impact of communication channels on communication style and information quality for hotel loyalty programs

Orie Berezan, Michelle Yoo, Natasa Christodoulidou

– The purpose of this study is to evaluate the impact of communication channels on communication style and information quality as perceived by loyalty program members.