Table of contents - Special Issue: The future of e-HRM and artificial intelligence in the hospitality and tourism industry
Why are online reviews in the sharing economy skewed toward positive ratings? Linking customer perceptions of service quality to leaving a review of an Airbnb stay
Jeroen Meijerink, Emma SchoenmakersThis study aims to explain why online reviews in Airbnb are skewed toward positive ratings. The authors examine customer perceptions of the service quality of an Airbnb stay as a…
Restaurants and social media: rethinking organizational capabilities and individual competencies
Claudia Dossena, Francesca Mochi, Rita Bissola, Barbara ImperatoriThe research and practice agree that social media are reshaping strategy and organization rules across industries. Nevertheless, how social media can become a source of…
The benefits of eHRM and AI for talent acquisition
Richard D. Johnson, Dianna L. Stone, Kimberly M. LukaszewskiThe hospitality and tourism industry faces a number of workforce challenges, especially the high turnover rates and associated replacement costs associated with continually…
AI redefining the hospitality industry
Huub Ruel, Esther NjokuThis paper aims to explore how artificial intelligence (AI) technologies have redefined the hospitality industry. It develops a theoretical framework to evaluate its impact on…
A systems perspective as a tool to understand disruption in travel and tourism
Albert Postma, Ian Seymour YeomanThe purpose of this paper is to contribute to the understanding of systems thinking and its value for strategic foresight and scenario planning to address disruptive forces from…
Hybrid SVR-SARIMA model for tourism forecasting using PROMETHEE II as a selection methodology: a Philippine scenario
Dharyll Prince Mariscal Abellana, Donna Marie Canizares Rivero, Ma. Elena Aparente, Aries RiveroThis paper aims to propose a hybrid-forecasting model for long-term tourism demand forecasting. As such, it attempts to model the tourism demand in the Philippines, which is a…
FDI and tourism futures: a dynamic investigation for a panel of small island economies
Sheereen FauzelBased on a panel vector error correction model (PVECM), this study aims to investigate the impact of foreign direct investment (FDI) on tourism development in a selected group of…
The impact of air quality on tourism: a systematic literature review
Celeste Eusébio, Maria João Carneiro, Mara Madaleno, Margarita Robaina, Vítor Rodrigues, Michael Russo, Hélder Relvas, Carla Gama, Myriam Lopes, Vania Seixas, Carlos Borrego, Alexandra MonteiroTourism may have important positive and negative economic, socio-cultural and environmental impacts. However, cultural and natural resources are also the base to the development…
A content analysis of the future of tourism through the presidential state of the nation address in the Philippines (1987-2019)
Robert Charles Capistrano, Paul Anthony NotorioThis study aims to examine the underlying statements with regard to strategic directions and action programmes on tourism found in the state-of-the-nation address (SONA) speeches…
ISSN:
2055-5911Online date, start – end:
2015Journal’s owner:
Stichting Stenden Hogeschool(opens new window)Open Access:
open accessEditors:
- Albert Postma
- Stefan Hartman
- Ian Yeoman