Digital Policy, Regulation and Governance: Volume 20 Issue 2

The impact of digitalization on business models

Harry Bouwman, Shahrokh Nikou, Francisco J. Molina-Castillo, Mark de Reuver

This paper aims to explore how digital technologies have forced small- to medium-sized enterprises (SMEs) to reconsider and experiment with their business models (BMs) and how…

ITU cost model and methodology to assist national regulatory authorities to engage with international mobile roaming

Simon Forge, Lara Srivastava

Tariffs for international mobile roaming (IMR) are often viewed by governments as an additional tax on international trade and on tourism. IMR customer bills may appear to be…

Direct vs indirect e-government adoption: an exploratory study

Rajiv Kumar, Amit Sachan, Arindam Mukherjee

The purpose of this study is to investigate the factors that influence direct and indirect adoption of e-government services in India.

Perception of corruption in e-government services post-launch of “Digital India”: role of demographic variables

Stuti Saxena

The purpose of this paper is to underline the role of demographic variables as far as the perception of corruption among the Indian respondents is concerned.

Universal service in Vietnam: the role of government

Manh Thai Do, Morten Falch, Idongesit Williams

This paper aims to look at the universal service policy in Vietnam interval 2005-2010 from a stakeholder perspective to clarify the role of stakeholders as well as initiatives…

Google: A regular column on the information industries

Peter Curwen