Table of contents
Place attachment and affinity: turning the Mainland Chinese students into “Word-of-Mouth Champions”
Xin Wang, Ivan Ka Wai Lai, Baoyi SongMainland Chinese students are the largest group of international students globally. The role of international students in destination marketing can be seen as “Word-of-Mouth…
Electronic word of mouth (eWOM) research – a comparative bibliometric analysis and future research insight
Sandip Mukhopadhyay, Ritesh Pandey, Bikramjit RishiIn recent times, the growing use of electronic word of mouth (eWOM) has attracted consumers, organizations and marketers alike. The objective of this study is to summarize and…
Linking leadership styles to communication competency and work engagement: evidence from the hotel industry
Md Karim Rabiul, Faridahwati Mohd Shamsudin, Tan Fee Yean, Ataul Karim PatwaryThis study examines the mediation effects of leaders' communication competency in the link between leadership styles (i.e. servant and transactional leadership) and employees'…
Supplier selection criteria in the Greek hotel food and beverage divisions
Konstantinos Vasilakakis, Despoina SdraliThe purpose of this study is to investigate the factors affecting supplier selection in food and beverage divisions in the Greek hotel industry. This research aimed to (1) examine…
Local food consumption values and attitude formation: the moderating effect of food neophilia and neophobia
Khalil Hussain, Amir Zaib Abbasi, S. Mostafa Rasoolimanesh, Carsten D. Schultz, Ding Hooi Ting, Faizan AliThe local food tourism in Pakistan is increasing rapidly, and it attracts scholars to determine the factors affecting local food tourists' buying choices. Particularly, the…
How leader–member exchange affects job embeddedness and job dedication through employee advocacy
Yilmaz Akgunduz, Selcen Seda Turksoy, Mehmet Alper NisariCompatible with the principles of leader–member exchange (LMX) theory and social exchange theory (SET), the study explores the effect of LMX on job embeddedness and job dedication…
Research trends in tourism and hospitality from 1991 to 2020: an integrated approach of corpus linguistics and bibliometrics
Gui Wang, Hui Wang, Li WangThis study aims to track the historical development in tourism and hospitality research over the past 30 years by applying a novel interdisciplinary approach, combining both…
The effect of perceived authenticity in cultural heritage sites on tourist satisfaction: the moderating role of aesthetic experience
Volkan Genc, Seray Gulertekin GencThis paper aims to investigate the moderating role of aesthetic experience in the effect of authenticity on satisfaction in cultural heritage sites. At the same time, this study…
Resources, capabilities and competencies: a review of empirical hospitality and tourism research founded on the resource-based view of the firm
Michael Alexander Kruesi, Luka BazelmansThis paper reviews the past 20 years of empirical research, based on the resource-based view (RBV) of the firm, in hospitality and tourism literature. There has been a significant…
Importance of the sustainability tourism marketing practices: an insight from rural community-based homestays in Malaysia
Zain ul Abedin Janjua, Gengeswari Krishnapillai, Mobashar RehmanThis study explored the antecedent and consequent relationship between information and communication technology (ICT) competency, sustainability tourism marketing and brand equity…
The effect of tourists' gastronomic experience on emotional and cognitive evaluation: an application of S-O-R paradigm
Ayşe Şahin, Arzu KılıçlarThe main aim of this study is to determine the effect of tourists' gastronomic experiences on food consumption emotions and experiential value. This research also examines the…
Expanding the experiential value scale to predict independent restaurant dining intent
Cortney L. Norris, Michelle Russen, Scott Taylor JrThe experiential value scale (EVS) has been widely applied in hospitality literature in a postconsumption manner to predict organizational outcomes; however, it lacks a key…
Impact of sentiment and monetary policy on Mexican tourism stock returns: the domestic and US role
Farid Irani, Abobaker Al.Al. Hadood, Salih Katircioglu, Setareh KatirciogluThis paper focuses on the role of sentiment and monetary policy (both domestic and the United States (US)) in explaining the changes in the Mexican tourism firms' stock returns…
Happiness, job stress, job dedication and perceived organizational support: a mediating model
Yilmaz Akgunduz, Ovunc Bardakoglu, Gaye KizilcaliogluBased on The Conservation of Resources Theory (COR), Spillover Theory and Social Exchange Theory (SET), this study investigates the mediating role of job dedication in the…
Citizenship fatigue and psychological ownership among employees in family hotels: moderating effect of family management
Edem Maxwell Azila-GbettorThis paper examines the relationships between citizenship fatigue, organisational- and job-based psychological ownership and family management among family hotel employees in…
The impact of anxiety levels on destination visit intention in the context of COVID-19: the mediating role of travel intention
Ümit Şengel, Gökhan Genç, Merve Işkın, Mustafa Çevrimkaya, Burhanettin Zengin, Mehmet SarıışıkThis study aims to investigate the effect of tourists' anxiety levels regarding pandemic on their intention to travel and intention to destination visit as a reflection of risk…
The young tourist's co-creation nexus: market mavens and existential authenticity as driving forces of intentions to revisit and recommend
Maria Javed, Tahir Mumtaz AwanThis study explored the role of market mavens for young tourists and existential authenticity for young tourist co-creation experience. It determines intentions to revisit and…
A bibliometric and visual analysis of hospitality and tourism marketing research from 2000–2020
Juan Liu, Wei Wei, Meiying Zhong, Yaqi Cui, Shuang Yang, Haiyan LiThis study aimed to bibliometrically and visually analyze and review hospitality and tourism marketing studies published from 2000–2020.
Understanding tourist behaviour towards destination selection based on social media information: an evaluation using unsupervised clustering algorithms
Prosenjit Ghosh, Sabyasachi MukherjeeThe study aims to cluster the travellers based on their social media interactions as well as to find the different segments with similar and dissimilar categories according to…
Digital tourism experience for tourist site revisit: an empirical view from Ghana
Alexander Preko, George Kofi Amoako, Robert Kwame Dzogbenuku, John KosibaDigital tourism has drawn the attention of researchers around the globe. This study aims to assess the digital tourism experience for tourist site revisit from an emerging market…
Bibliometric analysis of bibliometric studies in the field of tourism and hospitality
Pembe Ülker, Mustafa Ülker, Kurtuluş KaramustafaThis study aims to contribute to the relevant body of knowledge by examining the bibliometric studies related to tourism and hospitality indexed in the Web of Science (WoS…
The effect of inclusive leadership on employee engagement, mediated by psychological safety in the hospitality industry
Elton Vakira, Ngoni Courage Shereni, Chantelle Masiko Ncube, Njabulo NdlovuThis paper assesses the inclusive leadership and employee engagement nexus in the hospitality industry, using psychological safety as a mediator.
Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty
Grace K.S. Ho, Carmen Lam, Rob LawThe purpose of this study is to develop a holistic resilience framework and its contributing factors for organizations in the hospitality and tourism industry for coping with…
Emerging trends in wellness tourism: a scoping review
Salman Majeed, Woo Gon KimWellness tourism is complex due to the varied expectations and perceptions of tourists. This study attempts to explore components that shape tourist expectations of health…
Understanding tourists' policing attitudes and travel intentions towards a destination during an ongoing social movement
Michael T.H. Lai, Emmy Yeung, Rosanna LeungPolicing activities aim to provide a safe environment for tourists. With the recent major protests that have erupted around the world, and the novel use of excessive police force…
Impact of COVID-19 on mental health and career anxiety of hospitality and tourism students in the UK
Roya Rahimi, Yilmaz Akgunduz, Anil BilgihanThe current study investigates the impact of the COVID-19 pandemic on the mental health and career perspectives of the future workforce of the tourism and hospitality industry in…
Multidimensional value of customers' mobile service experiences in the food service context
Jookyung Kwon, Hoyeol Yu, Jiseon AhnDespite the importance of mobile experiences in the food service industry, extant studies do not empirically examine customers' behavior. Thus, the authors examine this issue by…
Precedence analysis of customer engagement dimensions for tourism destinations: an evidence-based modeling using RIDIT-GRA approach
Navin Kumar, Rajeev Kumar Panda, K.C. PrakashThe current research prioritizes the dimensions of a higher-order customer engagement construct in the tourism destination context in order of their relative importance as…
The effect of COVID-19 on tourists' attitudes and travel intentions: an empirical study on camping/glamping tourism in Turkey during COVID-19
Kuttusi Zorlu, Mehmet Tuncer, Grant Altay TaşkınIn this study, visitors' attitudes and behavioural intentions towards camping/glamping tourism in Turkey during the pandemic were investigated using the extended theory of planned…
Destination marketing through film-induced tourism: a case study of Otaru, Japan
Chihiro NakayamaThis study aims to test the utility of Pearce et al.'s (2003) framework on film tourism in Otaru, Japan. This framework involves marketing the attraction according to five stages…
Switching to peer-to-peer accommodation (P2PA): an extended push-pull-mooring model perspective from emerging economy
Anil Gupta, Honeyka Mahajan, Nikita Dogra, Ravinder DograDrawing on the Push-Pull-Mooring model, this study sheds light on the factors that drive tourists to switch from traditional hotels to peer-to-peer accommodation (P2PA) in light…
Modeling self-identification, memorable tourism experience, overall satisfaction and destination loyalty: empirical evidence from small island destinations
Onur Cuneyt Kahraman, Ibrahim CifciAlthough many studies addressed destination marketing concepts, the relationship between self-identification, memorable tourism experiences, overall satisfaction, and destination…
Tourists' engagement and willingness to pay behavior during COVID-19: an assessment of antecedents, consequences and intermediate relationships
Navin Kumar, Rajeev Kumar Panda, Kishalay AdhikariThis study identifies antecedents and consequences of destination brand engagement (DBE) that have redefined the tourists' behavior during the COVID-19 outbreak. Specifically, it…
The bright and dark sides of hotel kiosks: an empirical study
Jungsun (Sunny) Kim, SungJun Joe, Mehmet ErdemThis study examined the antecedents of technostressors as well as how customers' perceived convenience and technostressors of using a check-in/out kiosk influence their behavioral…
Using relational leadership theory to magnify actors’ dynamic participation: the implementation of corporate social responsibility practices in the hospitality sector
Ofelia Palermo, Huma Sarwar, Simona FranzoniThis study aims to propose the application of relational leadership theory (RLT) for magnifying the dynamics involving the individual who participates in the implementation of…
Consumer confusion and decision postponement in the online tourism domain: the moderating role of self-efficacy
Anuradha Sharma, Jagwinder Singh Pandher, Gyan PrakashInternet emergence has evolved the business of tourism companies, and every tourism company is available online and provides abundant choices, which causes consumers' confusion…
ISSN:
2514-9792Online date, start – end:
2018Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus