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Journal cover: Measuring Business Excellence

Measuring Business Excellence

ISSN: 1368-3047

Online from: 1997

Subject Area: Performance Management and Measurement

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Corporate performance management

Document Information:
Title:Corporate performance management
Author(s):Mike Bourne, (Mike Bourne is Director of the Centre for Business Performance at Cranfield School of Management. He joined Cambridge University in 1995 and moved to Cranfield in 2000. E-mail: Web:, Monica Franco, (Monica Franco is a Research Associate at the Centre for Business Performance, Cranfield School of Management. Monica worked in Spain as a Human Capital consultant for Watson Wyatt and as an internal Consultant for Endesa. She also worked in the Human Resources Departments of Iberia Air Lines and Novartis Pharmaceutical. E-mail: monica.franco@ Web:, John Wilkes, (John Wilkes is Head of Performance Management at SAS UK and has over 20 years experience in IT and finance. John is a Chartered Accountant. E-mail:
Citation:Mike Bourne, Monica Franco, John Wilkes, (2003) "Corporate performance management", Measuring Business Excellence, Vol. 7 Iss: 3, pp.15 - 21
Keywords:Organizational change, Performance management
Article type:General review
DOI:10.1108/13683040310496462 (Permanent URL)
Publisher:MCB UP Ltd
Abstract:Focuses on the changes in performance measurement, following research conducted with executives in a number of leading European companies. Found that there is a growing trend towards managing performance improvement through focusing on the underlying drivers of performance, whether improvements in the processes or the underlying resources that give these processes capability. The past obsession with pure financial performance is decreasing and there may be a recognition that there is a trade off between hitting today’s financial results and sustaining the capabilities and competences that allow companies to compete effectively in the future.

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