Table of contents
Advances in intellectual capital performance measurement: a state-of-the-art review
Cheng Sheng Lee, Kuan Yew WongThe purpose of this paper is to present a review on the latest developments, approaches and methods in intellectual capital (IC) performance measurement.
410
Impact of advent of electronic information resources on performance of library users
Nazir Ahmad BhatThe purpose of this study is to assess the impact of advent of electronic information resources on “academic and carrier related core aspects of user performance”.
330
Are CRM systems ready for AI integration?: A conceptual framework of organizational readiness for effective AI-CRM integration
Sheshadri Chatterjee, Soumya Kanti Ghosh, Ranjan Chaudhuri, Bang NguyenThe purpose of this paper is to develop a conceptual framework to check if an organization is ready to adopt an AI-integrated CRM system. The study also analyzes different…
5615
Determinants of perceived information need for emerging ICT adoption: A study of UK small service businesses
Sunday C. Eze, Sulaimon Olatunji, Vera Chinwendu Chinedu-Eze, Adenike O. Bello, Adebanji Ayeni, Fred PeterMost studies in information behaviour have focussed on information behaviour aspects such as environmental uncertainty, scanning behaviour of top management executives, student…
725
ISSN:
0888-045XOnline date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Susanne Durst