International Journal of Retail & Distribution Management: Volume 47 Issue 5

Technology adoption for the integration of online–offline purchasing: Omnichannel strategies in the retail environment

Marco Savastano, Francesco Bellini, Fabrizio D’Ascenzo, Marco De Marco

Retail customers are now omnichannel both for attitude and behavior. Since individuals interact with multiple touchpoints throughout their shopping journey, retailers must…

Fulfilment time performance of online retailers – an empirical analysis

Jingran Zhang, Sevilay Onal, Rohit Das, Amanda Helminsky, Sanchoy Das

Fast fulfilment is a key performance measure in online retail, and some retailers have achieved faster times by adopting new designs in their order fulfilment infrastructure. This…

Understanding consumer motivations in online social brand engagement participation: Implications for retailers

Kofi Osei-Frimpong

Through the lens of self-determination theory (SDT), the purpose of this paper is to examine the influence of autonomous and controlled motivational regulations in driving…

Management of traditional retail markets in the UK: comparative case studies

Dong Hoang, Cathy Barnes, Olga Munroe

The purpose of this paper is to examine the current state of the management of traditional retail markets (TRM) in the UK. TRM are indoor and outdoor markets located in town and…

Shifting consumers into gear: car sharing services in urban areas

Marc Prieto, Valentina Stan, George Baltas, Stephanie Lawson

Recently, the sharing economy has attracted considerable attention. This emerging paradigm is driven by powerful technological forces and has the potential to change the way…

Emerging from my youth – intra-cohort segmentation

Robin Pentecost, Suné Donoghue, Park Thaichon

Using the millennial cohort the purpose of this paper is to assess differences in shopping mall behaviour between three intra-cohorts groups: adolescents (13–17), emerging adults…