Index

The Emerald Handbook of Luxury Management for Hospitality and Tourism

ISBN: 978-1-83982-901-7, eISBN: 978-1-83982-900-0

Publication date: 25 January 2022

This content is currently only available as a PDF

Citation

(2022), "Index", Kotur, A.S. and Dixit, S.K. (Ed.) The Emerald Handbook of Luxury Management for Hospitality and Tourism, Emerald Publishing Limited, Leeds, pp. 539-550. https://doi.org/10.1108/978-1-83982-900-020211035

Publisher

:

Emerald Publishing Limited

Copyright © 2022 by Emerald Publishing Limited


INDEX

Academic researchers
, 246

Accessibility
, 115–116

Accommodation
, 164, 185

Adventure sports
, 105

Aesthetics
, 345

experiences
, 324–325

infusion at FSHR
, 346

Affect
, 186–187

Affective Norms of English (ANEW)
, 259

Air Charter Service (ACS)
, 520–521

Al Bustan Palace
, 109–111

Alcohol
, 435–436

Alcoholism
, 436

Allemannsretten
, 151–152

Allocentrics
, 62

Ambidextrous branding techniques
, 244

American Automobile Association (AAA)
, 164

American Hotel and Lodging Association (AHLA)
, 309

American Marketing Association (AMA)
, 225

Analytical intelligence
, 277

Ancestral heritage
, 346

Anthropocene extravagance
, 484–485

Arctic Region of Svalbard, luxury tourism and sustainability in
, 155–157

Arrival to departure, seamless experience from
, 118

Artificial intelligence (AI)
, 10–11, 274, 286, 537

algorithms
, 279–280

emerging technologies of
, 276–277

Asian luxury travellers
, 28

Aspirational quotient
, 244–245

Assam Bengal Navigation (ABN)
, 370

Attitudes to luxury consumption
, 464

Attitudes towards risk
, 464

Attractive membership programmes
, 222

Augmented reality (AR). See also Virtual reality (VR)
, 10–11, 274, 278, 537

emerging technologies of
, 276–277

Australia
, 184, 187

Autoethnography
, 44

Automated reasoning
, 276–277

Average shared variance (ASV)
, 256

Average variance extracted (AVE)
, 255–256

Axial coding
, 258–259

Baby boomers
, 129

Bandwagon effect
, 2–3

Bartlett’s test of sphericity
, 250–251

BECKER model of luxury branding
, 245–246

Blair Witch Project, The
, 450–451

Blue Lanes Program
, 527–528

Body
, 41–42, 48

Bonvoy Boundless™
, 231

Boolean AND
, 356

Boolean OR
, 356

Brand
, 225

communication
, 340–348

portfolio strategy
, 223

pyramid
, 226

sustainability
, 338–340

value
, 234–237

Brand differentiation
, 226–227, 232–233, 235–236

dimensions
, 227–228

list of
, 231

Brand Relationship Quality Scale
, 249

Branded guestroom amenities
, 309–310

Branding
, 222–223, 389–390

Branding luxury
, 225–226

CMB
, 253–256

conceptualising TraveLux instrument
, 247–248

data analysis
, 250–260

descriptive statistics of variables under study
, 261

experience
, 535

methodology
, 249–250

phase-I study
, 250–251, 253

phase-II study
, 256–260

regression models
, 261

review of literature
, 244–248

standardised model
, 254

travel
, 244

Brundtland Report
, 385

Businesses ending slavery and trafficking (BEST)
, 428–429

Butlers
, 164

added value in luxury accommodation models
, 165–166

challenges faced by Butlers in service delivery
, 171

employee empowerment
, 177–178

evolution
, 170–171

findings
, 168–178

literature review
, 166–168

luxury hotel
, 164–165

methodology
, 168

person behind service
, 171–175

recruitment
, 176

retention
, 177

sample profile
, 168

training
, 176–177

Capitalism
, 96

Case study method
, 228–229

Caves
, 106

Central Europe
, 136

Co-creating experiences
, 189–190

Co-creation
, 184

Collection of distinctions
, 227–228

Common Method Bias (CMB)
, 253–256

Communication

of differentiation
, 228

media
, 223

Communism
, 94–96

Comparative Fit Index (CFI)
, 255–256

Composite reliability (CR)
, 255

Compound annual growth rate (CAGR)
, 25, 27, 108, 470

Conceptualisation
, 413–414

Confirmatory Factor Analysis (CFA)
, 250

Congregation
, 190–191

Connection, craftsmanship and characters (‘Three C’s’)
, 347

Conspicuous consumption
, 274

Consumer self-orientation model
, 274–275

Consumer-based brand equity (CBBE)
, 246–247

Consumer–brand relationships
, 264

Consumption patterns
, 126

Contemporary luxury. See also Experiential luxury
, 40

travel brands
, 263–264

Contemporary theory
, 245–246

Content analysis approach
, 229–230

Continuous marketing innovation
, 222

Contributing factors
, 430–433

Convention on Biological Diversity (CBD)
, 393

Conventional luxury experiences
, 516–517

Conventional marketing
, 244–245

Convergent validity
, 255

Corporeality
, 42

Correlation matrix
, 250–251

COVID-19

crisis
, 6

impact
, 485–486

luxury travel after
, 451–456

Creating value
, 226

Cross-cultural perspective
, 27–28

Cruise ship tourism
, 116

Culinary tourism
, 536

Cultural symbolism
, 263–264

Culture
, 27–28, 106

Culture, Cuisine, Community, Content and Customisation (5 Cs)
, 29

Customer Brand Engagement Scale
, 249

Customer experience management
, 30–31

Customer service encounters
, 166–167

Customer-centric engagement strategy
, 244

Customer-to-customer (C2C)
, 412, 414

Czech market
, 126

Central European perspective
, 136–139

luxury consumption in tourism
, 126–131

luxury tourism motivation
, 131–136

Czech Republic
, 126, 137, 139

Decision-making process for luxury tourists
, 465–466

Delhi

branded guestroom amenities
, 309–310

data interpretation
, 313–316

five-star hotels in
, 306

guestroom pricing approaches
, 307–309

hospitality market
, 307

ITC Maurya
, 311–312

luxury hotels in Delhi
, 310–312

Demographic factors
, 62

Deng Xiaoping’s market economic reforms
, 84

Deserts
, 106

Destination
, 102

marketing through luxury
, 535

Destination marketing organisations (DMOs)
, 407, 466

Dhofar region
, 102

Dichotomy of luxury consumption
, 291–292

Dictionary-based method
, 258–259

Differences
, 129

Digital platforms
, 446–447

Digital-First Millennial
, 22

Diphlu River Lodge (DRL)
, 365–373

Discretion
, 427

Disposable time
, 464

Diving and underwater activities
, 105

Doi Moi reforms
, 92–94

Domination through tourism
, 489–490

Dreams of luxury
, 224–225

Drug and alcohol abuse
, 427, 435, 437

Duqm Special Economic Zone
, 114

‘Dutch Disease Effect’
, 405–406

Duty of care
, 437

e-visa system
, 115

Eastern Bloc
, 136

Eco-resort
, 484–485

Economic restructuring
, 84

Educational experiences
, 324

Embodied luxury experience
, 39–44

Embodiment
, 41–42

experiencing luxury through
, 46–50

Emotions
, 188, 410

Empathetic intelligence
, 277

Employees
, 186–187

and service quality in luxury service delivery and management
, 167

Entertainment experiences
, 324

Environmental, sustainability and governance (ESG)
, 407

Escapist experiences
, 325

Esteem
, 226

Ethnocultural infusion
, 245–246

Excitement brands
, 248

Exclusion criteria
, 358

Exclusive characteristics
, 274–275

Exclusivity
, 147

in tourism experiences
, 149–150

Experience
, 288

building new memorable
, 524–525

economy
, 185, 499–500

luxury tourism
, 514–517

protection
, 523–524

Experiential luxury
, 38–40

through embodiment
, 46–50

Experiential tourism
, 411

Experiential-based approach for luxury tourism
, 30–31

Exploratory Factor Analysis (EFA)
, 250

Externalised luxury
, 291–292

Extravagance

dangerous
, 490–491

luxury and
, 480–482, 485

redefining luxury in tourism
, 484–485

tourism
, 482–485, 490

Facebook
, 264

Feminisation of luxury
, 3–4

Fiji

lockdown
, 526–527

pandemic in
, 525–526

Fits-Like-a-Glove (FLAG)
, 466

Food and wine tourism
, 187

Food Connoisseur
, 323–324

Food tourism
, 322

Foodie
, 323

Forbes Five Star award
, 164

Forbes Travel Guide
, 164

Four Seasons hotels
, 340–348

Four Seasons Hotels and Resorts (FSHR)
, 340, 342

aesthetic infusion at
, 346

brand heritage and distinctive service at
, 347

premium price at
, 343–344

scarce and unique experience at
, 344–345

superfluousness in service
, 348

Fragile natural resources
, 118

Frontline staff
, 186–187

Full-information Maximum Likelihood (FIML)
, 254–255

Gastronomic/gastronomy tourism
, 184, 322–323

experiences
, 185–186

Hunter Valley, Australia
, 187–192

luxury
, 184–185

luxury as affect
, 186–187

and luxury tourism experience
, 324–326

marketing luxury as experience
, 185

Gastronomy
, 322

Gender inequality
, 434

Generation X
, 22

Geo-clustering
, 244

Geo-sights
, 106

Gigatonnes of equivalent carbon dioxide (GtCO2e)
, 487

Glamping
, 128

Global Biorisk Advisory Council (GBAC)
, 522–523

Global hospitality industry
, 307–309

Global North
, 488–489

Global South
, 488–489

Golden Age of Travel
, 21–22

Golf tourism
, 105

Goodness-of-fit Index (GFI)
, 255–256

Grand Famous Hotels Palace
, 91–92

Grand Hotel Metropole Palace
, 90

‘Grand Tour, The’
, 21–22, 405

Green conspicuousness
, 4

Greenhouse gases (GHGs)
, 485–486

Grey areas
, 58

Griffe
, 226

Gross domestic product (GDP)
, 108, 405–406

limited contribution of tourism to
, 117

Gross Operating Surplus (GOS)
, 406

Guest
, 184

Guest amenities
, 306

Guestroom pricing approaches
, 307–309

Guide Rouge. See Michelin Guide

Gulf Cooperation Council (GCC)
, 113

Hancock’s H measure of reliability
, 255

Hanoi Opera House
, 92

Hermeneutic phenomenology
, 249–250

High net worth individuals (HNWIs)
, 463–464

High yield luxury tourism
, 405–407

conceptualisation and key distinctions
, 413–414

demand perspectives on luxury tourism
, 409–412

destination image
, 414

luxury in tourism
, 408–409

managerial implications
, 414–415

supply perspectives on luxury tourism
, 412–413

sustainable yield tourism
, 407–408

tourism and exclusive experiences
, 405–408

unit of analysis
, 414

High yield tourist segments
, 406

High-net-worth individuals (HNWI)
, 138, 324, 406, 514

Hilton Worldwide Hotel
, 278

Historical progression of luxury
, 20, 23–24, 26–27

applicative perspective of luxury tourism
, 28–31

cross-cultural perspective
, 27–28

global perspective
, 20–22

Indian perspective
, 22–27

managerial implications
, 31

Holiday Inn
, 278

Hospitality
, 92, 102, 126–127, 164, 185, 274–275

services
, 184, 223

technologies in
, 277–279

technology adoption in
, 287–288

Hotel Class Appraisal System
, 168

Hotel Majestic Saigon
, 92

Hotel(s)
, 109, 164

amenities
, 309

brands
, 185–186

butlers
, 170

guestroom pricing
, 309–310

guests
, 279

as memorable experience
, 187–192

Human capital development, training places for
, 116

Human performance–rationality dimension
, 276–277

Human rights issues
, 433–434

Human trafficking
, 428–432

contributing factors
, 430–431

dangers
, 431–432

exploitation of minors
, 430

sex tourism
, 430

sex trafficking
, 428–430

Hunter Valley, Australia
, 187–192

congregation
, 190–191

connection
, 189–190

marketing bucolic luxury
, 188–192

repetition
, 191–192

Hunter Valley Wine and Tourism Association (HVWTA)
, 187, 536

Hypothesis test and comparison of opinions and attitudes
, 70–74

Inclusion criteria
, 358

Independent self-concept
, 275

India Tourism Development Corporation (ITDC)
, 24–25

Indian Tobacco Company (ITC)
, 311

Indigenous communities
, 380–381, 387

Indigenous livelihoods
, 389, 392

Indigenous population
, 382–383

Indigenous sustainable luxury tourism
, 387–394

protecting and strengthening indigenous groups
, 389–391

self-reliance of indigenous groups
, 391–394

Indigenous tourism
, 380–382

Individual value
, 275

Instagram
, 264

Integrated tourism complexes (ITCs)
, 111

Maurya
, 311–312

Intelligence
, 276–277

Inter-dependent self-concept
, 275

Internalised luxury
, 291–292

International Luxury Awards
, 113–114

Internationale Tourismus-Börse (ITB)
, 113

Internet
, 223–224

Internet of things (IoT)
, 287

Intimacy-loyalty
, 248

Intuitive intelligence
, 277

James Halliday’s book of wines
, 188

Jet Airways
, 25

Johnson–Neyman ‘floodlight’ technique
, 294–295

Kaziranga National Park
, 368

Khareef
, 104–105

Knowledge representation
, 276–277

Koyasan’s temple lodging

data collection and analysis
, 64–67

findings
, 67–74

instrument
, 64

literature review
, 59–62

research framework
, 63

research methodology
, 63–67

research objectives
, 59

Lacanian theory of registers
, 456–457

Language of luxury

analysis
, 231–234

brand differentiation
, 226–227

brand value
, 234–237

branding luxury
, 225–226

communication of differentiation
, 228

dimensions of brand differentiation
, 227–228

market for luxury products and services
, 222

methodology
, 228–230

reviews of literature
, 225–228

Leadership in Energy and Environmental Design (LEED)
, 114

Liang-Bian Palace
, 91

Logistics
, 117

Louis Vuitton Moët-Hennessy (LVMH)
, 339

Loyalty
, 227

Luxurification
, 1, 483

Luxurious Japanese temple lodging in sacred landscape
, 59

Luxury

branding
, 310

disposition behaviour
, 245–246

experiences
, 27, 40, 58

food and beverage industry
, 470–475

gastronomy
, 536

goods/services
, 273

and tourism
, 28–30

Luxury
, 1, 39, 94–95, 103, 184–185, 222, 244–245, 273, 310, 354, 425–426, 480, 515, 533

as affect
, 186–187

conceptualising
, 8–9

consumption
, 274–276

evolving landscape of luxury tourism
, 2–3, 6

exceptional attraction options for luxury travellers
, 115

and extravagance
, 481–482, 485, 490

and extravagance metanarrative
, 480–485

intriguing mosaic
, 1–2

ITCs
, 116

managing and marketing luxury experiences
, 9–10

marketers
, 244

marketing luxury hospitality and tourism
, 6–8

in post-pandemic world
, 12–13

redefining luxury in tourism
, 484–485

restaurants
, 468–469

service brands
, 244

sustaining
, 11

technology and other contemporary facets in
, 10–11

theoretical implications on service encounters and delivery in luxury management
, 166–167

and tourism
, 482–484

tourists
, 27–28, 103, 147–148

word cloud of meanings and interpretation of luxury
, 5

Luxury accommodation
, 184–185, 535–536

cases studies
, 190–191

experience
, 184

recommendations from case studies
, 191–192

Luxury brands
, 226, 338

brand sustainability
, 338–340

communication and sustainability management of
, 340–348

emergence of
, 338–340

justification
, 340

luxury market
, 338

sustainability
, 348–350

Luxury consumption
, 286, 291–292

framework
, 534

segment
, 128–131

theoretical approaches
, 127–128

in tourism
, 126–131

Luxury hospitality
, 126–127, 222, 426–427, 498–499

contributing factors
, 432–433

covid-19 in luxury food and beverage industry
, 470–475

discretion
, 427

duty of care
, 437

human rights issues
, 433–434

human trafficking
, 428–432

luxury lifestyle
, 465–470

modern slavery
, 432

substance abuse
, 435–436

and tourism
, 463–464

Luxury hotels
, 164–165, 185, 277–278

and lodge experience in New Zealand
, 207, 209

market
, 222

Luxury lifestyle
, 465–470

decision-making process for
, 465–466

design of luxury product
, 466–467

luxury restaurants
, 468–469

Slow Food movement
, 469–470

types of hotels
, 467–468

Luxury sells dreams
, 222–223

Luxury tourism
, 58, 95–96, 102–103, 184, 354–355, 404, 407, 413, 463–465, 483–484

applicative perspective of
, 28–31

challenges
, 521–528

conceptualising shades of grey in luxury tourism spectrum
, 61–62, 74, 77

demand perspectives on
, 409–412

experience
, 324–326

experience
, 514–517

luxury travel
, 514

mindset of luxury tourists
, 519–521

motivation
, 131–136

political rule and
, 89

potentials
, 151–152

for prevention of COVID-19
, 517–519

prospects and challenges in developing
, 112–116

resources and activities in Oman
, 104–105

shifting trends in luxury tourism market
, 117

supply perspectives on
, 412–413

technologies in
, 277–279

in Vietnam
, 85

Luxury travel
, 20, 22, 31

brands
, 249

broadcasting safe travel
, 458

imagining safe zones
, 456–457

influencer marketing
, 446–447

luxury travel after COVID-19
, 451–456

market classification
, 103–104

mixed-method approach
, 447

stasis and staycation
, 454

travel passion to tourism profession
, 449–450

Luxury Travel Study
, 61–62

Machine algorithm
, 258–259

Machine learning
, 276–277

Mahogany
, 225

Man–Animal Conflict (MAC)
, 369

Mandarin Oriental
, 42

Marafi
, 109

Marina Bay Sands (MBS)
, 474

Marketing
, 274–275

implications and limitations of concept in
, 77

scholars
, 166–167

Marketing bucolic luxury
, 188–192

Marketing luxury. See also Sustainable luxury tourism
, 146–150

exclusivity in tourism experiences
, 149–150

experiences
, 184–185

hospitality and tourism
, 6–8

luxury tourists
, 147–148

personal values
, 149

Marriott Bonvoy Moments™
, 231

Marriott Bonvoy®
, 231

Marriott International
, 228–229

Marriott Rewards®
, 231

Martuwarra
, 383–384

Martuwarra Fitzroy River
, 383

Mass-market brands
, 505–506

Masstige brands
, 4–5

Maximum shared variance (MSV)
, 255–256

Mechanical AI
, 277

Meetings, incentives, conferences and exhibitions (MICE)
, 25, 67, 308, 518

Melatonin
, 50

Metamorphosis
, 484–485

Metropole Legend Hanoi
, 92

Michelin Guide
, 327

Michelin star system
, 326, 328, 469, 475

Michelin-starred restaurants

food Connoisseur
, 323–324

gastronomy and luxury tourism experience
, 324–326

Michelin star system
, 326–328

Micro-tipping Point theory (MTP theory)
, 466

Mid-centrics
, 62

Millennials
, 244

Minimalistic luxury
, 4

Mixed-method approach
, 447

Modern Slavery Act 2015
, 431–432

ModiLuft
, 25

Monastery Stays in Spain
, 78–79

Monetary value
, 226–227

Multi-attribute segmentation
, 244

Muscat
, 102, 118

Muscat International Airport (MIA)
, 114

Naïve Bayes theorem
, 259

National Ferries Company (NFC)
, 109

Natural language processing
, 276–277

Nature reserves
, 106

Near-allocentrics
, 62

Nearpsychocentrics
, 62

Neo-colonisation
, 489–490

Neo-luxury

hospitality branding
, 244

travel
, 246

New luxury approach
, 127

New Zealand, luxury hotel and lodge experience in
, 207, 211

Non-probabilistic sampling technique
, 264

Normed Fit Index (NFI)
, 255–256

Norway
, 146

as luxury destination
, 150–153

marketing luxury
, 146–150

Norwegian krone (NOK)
, 150

Norwegian tourism
, 150

Off-roading
, 105–106

Old luxury approach
, 1–2, 127

Old world luxury
, 2–3

Oman
, 102

challenges for luxury tourism
, 116–118

lack of research in luxury destination development in
, 117

luxury tourism resources and activities in
, 104–105

prospects
, 102–103

prospects and challenges in developing luxury tourism
, 112–116

public and private sector efforts
, 107–112

Oman Convention and Exhibition Centre (OCEC)
, 108

Oman Tourism Development Company (OMRAN)
, 108

Other consumers’ perceptions (OCPs)
, 410

Pandemic of tourism

dangerous extravagance
, 490–491

extravagance and luxury in tourism
, 485–490

luxury and extravagance metanarrative
, 480–485

sustainability conundrum
, 485–490

tourism growth impact
, 488–489

tourism industry
, 480–485

Pandemic tourist
, 526

Parador Group
, 78–79

Perceived co-creation of value
, 244

Personal motivators
, 464

Personal values
, 149

Phase-I study
, 250–251, 253

Phase-II study
, 256–260

Phu Quoc Island
, 93

Poly-sensuality
, 345

Polysemic approach
, 245–246

Post-COVID-19

COVID-19 crisis
, 498

experiencing confidence
, 499–502

luxury businesses
, 509

luxury experiences
, 499

luxury hospitality
, 498–499

person’s social status
, 507–508

smile from behind mask
, 502–507

Practices
, 42

Premium brands
, 226

characteristics
, 274–275

Primary sources selection
, 358–359

key players
, 361–362

impact of luxury tourism
, 365

publications of research articles
, 359

resources
, 362

sustainable practices for
, 362

Privacy
, 523–524

Private label
, 226

PROCESS macro
, 293–294

Product quality
, 184

Professionalisation
, 447–448

Proxy quality
, 245–246

Psychocentrics
, 62

Psychographic factors
, 62

Psychographics studies
, 465

Purposeful limitation
, 4

QR codes
, 524–525

Qualitative data analysis software (QDAS)
, 256–258

Quality service
, 189–190

Real Estate Investment Funds (REIFs)
, 114

Reasoning–behaviour dimension
, 276–277

Recruitment
, 176

Red Guide
, 327

Regular brand
, 226

Repetition
, 191–192

Retail analogy
, 186

Retention
, 177

Rex Hotel
, 92

Ritz-Carlton Hotel
, 109–111

Ritz-Carlton Rewards®
, 231

Rose calling card
, 279

Salalah Airports
, 114, 118

SCOPUS
, 357

Segmental variation
, 244

Self-actualisation
, 226, 484–485

Self-brand connection
, 247–248

Self-concept
, 263

Self-orientation
, 275

Self-reliance of indigenous groups
, 391–394

Self-service technologies
, 288–290

Senses
, 40

of exclusivity
, 244

Sensuality
, 40

Service quality
, 188–192

Servicescape
, 506

Seven-point interval scale
, 249

Sex tourism
, 430

Sex trafficking
, 428–430

Shojin Ryori
, 60

Shukubo
, 59–60

Singapore, luxury food and beverage industry in
, 470–475

Six Senses
, 42

Skylark
, 224

Slow Food movement
, 469–470

Small Luxury Hotels
, 42

Small-scale business
, 368

Smart tourism
, 413

Smith Travel Research (STR)
, 164

Snob effect
, 2–3

Social identification theory
, 247–248

Social orientation
, 275

Social value
, 275, 410

Sofitel Legend Metropole Hanoi. See Grand Famous Hotels Palace

Soviet communism
, 84

Soviet socialism
, 84

SPG®
, 231

Star hunters
, 469

Stasis
, 454

Status consumption
, 291–292

Staycation
, 454

Strategic foresight
, 501–502, 509

Strategy
, 226

Substance abuse
, 435–436

Sultanate of Oman
, 102, 104–105

Superfluousness
, 347–348

FSHR in
, 348

Sustainability
, 44, 355, 384–385

conundrum
, 485–490

Sustainable consumption
, 354

Sustainable development
, 157–158, 354–355

Sustainable luxury
, 380

Martuwarra
, 383–384

Sustainable luxury tourism
, 354–356, 380

demographic information of travellers
, 371

DRL
, 365–373

frequency table
, 371–373

indigenous
, 387–394

literature search process
, 357

luxury tourism
, 354–355

primary sources selection
, 358–359

research questions
, 356

search process
, 358

search strategy
, 356

selection criteria and procedures
, 358

sustainability
, 355

sustainable development
, 355

sustainable practices for
, 362

Sustainable tourism
, 354

Sustainable yield tourism
, 407–408

Svalbard islands
, 152

Symbolic luxury experiences
, 517

Tactics
, 226

Talent management in luxury service delivery and management
, 167–168

Tata Airlines
, 25

Technology

adoption in tourism and hospitality
, 287–288

applications in luxury tourism and hospitality
, 277–279

background
, 274–277

emerging technologies of VR, AR and AI
, 276–277

future directions
, 279–280

luxury consumption
, 274–276

technology-based customer relationship management
, 222

Technology acceptance model (TAM)
, 290

Temple lodging
, 58

Thai tourists

attitudes towards Koyasan’s temple lodging programme
, 70

opinions regarding Koyasan’s temple lodging programme
, 67–70

Thematic analysis
, 373

Theme-based tourist attractions
, 58

Theory of planned behaviour (TPB)
, 290

Tourism
, 20, 94–95, 274–275, 447

development
, 85

experience
, 38–39

growth
, 486–489

industry
, 107

investment environment, safe and transparent
, 114

technology adoption in
, 287–288

Tourism-led growth hypothesis (TLGH)
, 488

Tourist

experience
, 3–4

typology
, 74

Trained local manpower, lack of
, 118

Training
, 176–177

Trang Tien Plaza in Hanoi
, 93

Transformative luxury experiences
, 517

Transformative Sustainability Education (TSE)
, 391

Transmedia storytelling
, 446–447, 450–451

Travail
, 480–481

Travel agents in marketing exclusive Norway experiences
, 153–154

Travel influencer
, 446–447

TravelLux

Brand Relationship instrument
, 263–264

conceptualising TraveLux instrument
, 247–248

scale
, 249

Tucker–Lewis Fit Index (TLI)
, 255–256

Twenty-first-century Tourist
, 483–484

Twitter
, 264

Ultraviolet light (UV light)
, 524

Unified theory of acceptance and use of technology (UTAUT)
, 290

Uniqueness
, 150

Unit of analysis
, 414

United Arab Emirates (UAE)
, 108–109, 355, 359

United Nations Educational, Scientific and Cultural Organization (UNESCO)
, 106–107

United Nations Office for Drugs and Crime (UNODC)
, 428

United Nations World Tourism Organization (UNWTO)
, 185–186

United States Green Building Council (USGBC)
, 114

Upper range brands
, 226

User-generated content (UGC)
, 248

Valleys
, 106

Value co-creation
, 246, 412

Variance inflation factor (VIF)
, 259–260

‘Veblen effect’ theory
, 2–3

Verbal cue
, 227–228

Verbal elements
, 227–228

Vietnam
, 84

communism, tourism and luxury
, 94–95

Doi Moi reforms
, 92–94

life in pre-colonial and post-colonial period
, 88–91

literature review
, 85–86

luxury tourism
, 85

political lens
, 87–88

study approach
, 86–87

‘Vietnam 2035: Towards Prosperity, Innovation, Equity and Democracy’
, 85

Vietnam Association of Tourism (VNAT)
, 95

Virtual reality (VR)
, 10–11, 274, 277, 537

emerging technologies of
, 276–277

Visual elements
, 227–228

Voice assistants (VAs)
, 10–11, 286–287, 537

among luxury hotel guests
, 295–296

COVID-19 diffusion
, 297

hospitality industry
, 286–287

innovativeness and openness to change
, 290–291

luxury consumption
, 291–292

methodology
, 293

results
, 293–295

and self-service technologies
, 288–290

status consumption
, 291–292

strategic focus
, 296

technology adoption in tourism and hospitality
, 287–288

Waste management
, 370

Water

management
, 369–370

shortage
, 118

WayBlazer
, 279

Wealth accumulation
, 88

Web of Science (WOS)
, 357

Websites
, 223–224

Well-being
, 523–524

Western Australian Indigenous Tour Operators Corporation (WAITOC)
, 383

Wildlife watching
, 106

Word of mouth (WoM)
, 467

WordSmith Tool 8.0
, 230

World Health Organisation (WHO)
, 451–452, 518

World heritage sites
, 106–107

World Travel and Tourism Council (WTTC)
, 518

World Travel Market (WTM)
, 113

Yochi-in temple lodging
, 61

Yoga retreat holiday
, 38–39, 41

embodied luxury experience
, 39–44

experiencing luxury through embodiment
, 46–50

methodology
, 44–46

Zayka
, 224

Prelims
Introduction
Part 1 Conceptualising Luxury
Chapter 1 Historical Progression of Luxury
Chapter 2 Emerging Paradigms in Luxury: Understanding Luxury as an Embodied Experience in a Yoga Retreat Holiday
Chapter 3 Koyasan's Temple Lodging: Shades of Grey in the Luxury Tourism Spectrum
Chapter 4 Luxury Tourism in Vietnam: A Political Economy Analysis
Chapter 5 Challenges and Prospects for Oman in the Making of Luxury Tourism Destination
Part 2 Managing and Marketing Luxury Experiences
Chapter 6 Consuming Luxury Tourism – Differences in Consumption Patterns in the Czech Market
Chapter 7 Marketing Luxury Experiences in an Emerging Luxury Destination of Norway
Chapter 8 ‘The Butler Did It!’ Luxury Accommodation Management in Tourism from the Caribbean to the Pacific Islands
Chapter 9 Marketing Gastronomic Tourism Experiences as Luxury
Chapter 10 Luxury Tourism and Hospitality Employees: Their Role in Service Delivery
Chapter 11 The Language of Luxury: Decoding the Luxury Hotel Brand's Marketing Communication
Chapter 12 Branding Luxury Travel
Part 3 Technology and Other Contemporary Facets in Luxury
Chapter 13 Technology and Luxury in Tourism and Hospitality
Chapter 14 Luxury Hospitality and the Adoption of Voice Assistants: The Role of Openness to Change and Status Consumption
Chapter 15 Influence of Branded Luxury Guestroom Amenities on Guests’ Hotel Buying Decisions: A Case of Five-star Hotels in Delhi
Chapter 16 Michelin-starred Restaurants and Its Contribution to Luxury Gastronomy Tourism
Part 4 Sustaining Luxury
Chapter 17 Managing Luxury Brand Creation, Communication and Sustainability: Evidence from the Four Seasons Hotels and Resorts Case
Chapter 18 Sustainable Luxury Tourism: Promises and Perils
Chapter 19 Conceptualising Social Sustainability in Sustainable Luxury Tourism in Martuwarra, Northern Western Australia
Chapter 20 Sustainable High Yield Luxury Tourism Experiences
Chapter 21 50 Shades of the Luxury Hospitality Industry
Part 5 Luxury in a Post-Pandemic World
Chapter 22 Reinventing Luxury Travel Imaginaries: Early Responses of Travel Influencers to the COVID-19 Pandemic
Chapter 23 Luxury Hospitality and Tourism during the Pandemic
Chapter 24 The Pandemic of Tourism: How Tourism Has Become an Unsustainable Luxury
Chapter 25 Delivering Luxury Experiences in the Post-COVID-19 Reality
Chapter 26 Luxury Tourism in the New Normal: In Search of the New Memorability
Chapter 27 Conclusion: Way Forward for the Hospitality and Tourism Luxury
Index