Table of contents
Crisis communication strategies: a case of British Petroleum
Aikaterini C. Valvi, Konstantinos C. FragkosEvery unexpected and sudden event (crisis) operates as a threat for an organization's reputation. British Petroleum (BP) came face to face with a crisis on 20 April 2010 when an…
Who owns the gap? (part two): the application of Appreciative Inquiry to evaluation
Sally Elaine WatsonThe aim of the paper is to report on application of Appreciative Inquiry to the evaluation of a management development programme involving 72 managers from an organisation…
360 degree assessments of team role behaviours in different contexts
Tony ManningThis article aims to present and discuss research findings on 360 degree assessments of team role behaviours in different contexts. In so doing, it brings together and develops…
Discussing three models of client: consultant collaboration for effective training interventions -- a case study approach
Tony MarksThis article aims to draw parallels between literature discussing the benefits of management consultancy and three different role types adopted by consultants to provide an…
Participation in decision making: a case study of job satisfaction and commitment (part three)
Steven H. Appelbaum, Damien Louis, Dmitry Makarenko, Jasleena Saluja, Olga Meleshko, Sevag KulbashianWhen employees believe in and trust their management, it motivates and encourages employees' participation in decision making which improves employees' efforts, benefits their job…
Health and safety risks, implications and training in hospitals
Vasiliki Brinia, Eleni AntonakiThis paper was written in order to present research undertaken in several hospital units in Greece, in order to explore: nurses' knowledge on health risk factors associated with…
Management training to ensure excellent team performance
Michelle Brodke– This paper aims to highlight areas in which targeted management training will have the greatest impact on creating effective teams.
Scenistic performance tools for management and employee development
Paul Lyons, Randall Paul BanduraThe purposes of this article are to familiarize the reader with scenistic learning tools, provide theory bases for the tools, present details for use of the tools in an…
ISSN:
0019-7858Online date, start – end:
1969Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Siham Lekchiri
- Dr Adriano Solidoro