Management Decision: Volume 41 Issue 6

Ethical behaviour: the means for creating and maintaining better reputations in arts organisations

Greg Wood, Ruth Rentschler

Arts organisations, unsure of the level of continued government funding available and confronted with the need ever to improve, are seeking new ideas upon which they can focus. At…

The nature of an operations strategy: combining strategic decisions from the resource‐based and market‐driven viewpoints

Robert H. Lowson

To date, the exact nature and classification of an operations strategy vis‐à‐vis other popular operational solutions have eluded many commentators. Against a background of the…

The selection of friendly take‐over targets in the UK: some empirical evidence

Charlie Weir, David Laing

The vast majority of the acquisitions of UK‐quoted companies are friendly. This paper compares the accounting, financial and governance characteristics of firms that were acquired…

Organizational flux and its destabilizing influence on employee identity

Barbara K. Curry

Looks at adult identity development issues that arise during periods of organizational flux. Begins with theoretical perspectives on adult identity development as a continuous…

Classifying and selecting e‐CRM applications: an analysis‐based proposal

Dotun Adebanjo

The application of technology to customer relationship management (CRM) initiatives (e‐CRM) is one of the fastest growing technological developments. However, there is sufficient…

Transitioning operations to accommodate growing pains in evolving companies: an application of product profiling to a service company

Peter B. Southard, Scott R. Swenseth

As businesses progress through their organizational lifecycle, many experience growing pains associated with increased volume, product line breadth, personnel, and the complexity…

Trust evaluation: an AHP and multi‐objective programming approach

Larry L. Radcliffe, Marc J. Schniederjans

Establishing trust within groups or teams of scientists and technicians working on large‐scale projects is considered an essential critical success factor when working in a…