Planning Review: Volume 24 Issue 2

The knowledge advantage

Laurence Prusak

What gives any organization a competitive advantage? Many people and organizations have built reputations and fortunes by suggesting that the answers are information technology…

Tacit knowledge the key to the strategic alignment of intellectual capital

Hubert Saint‐Onge

In an environment of shortened business cycles and rapid technological change, the intellectual capital framework represents the primary value‐creation dynamics of the firm. It is…

Lessons learned on the knowledge highways and byways

Knowledge Advantage II (Chicago, November 1995), a conference co‐sponsored by the Strategic Leadership Forum and Ernst & Young, was a unique event designed to bring together…

Benchmarking: Knowledge management

Robert J. Hiebeler

This article is based on the results of a benchmarking study of knowledge management that was initiated at the Knowledge Imperative Symposium in Houston, Tex., in September 1995…

Achieving strategic agility through Economies of Knowledge

Aleda V. Roth

Manufacturers are in the midst of one of the most significant transformations in history. The kaleidoscopic nature of the global economy has created an environment of…

Our balkanized organizations

Lawrence A. Bennigson

“Balkanization.” The word suggests endless conflict over boundaries, beliefs, and events rooted in history; heart‐wrenching human tragedy; and geopolitical initiatives aimed at…