International Journal of Quality & Reliability Management: Volume 25 Issue 5

Diffusion of ISO 9000 and ISO 14000 certification in Italian commodity sectors

Fiorenzo Franceschini, Maurizio Galetto, Luca Mastrogiacomo, Luciano Viticchiè

ISO 9000 and ISO 14000 standards certification is a phenomenon involving over the years a larger and larger number of companies and organizations. Looking at the empirical data…

Cost‐oriented failure mode and effects analysis

Anette von Ahsen

Conventional Failure Mode and Effects Analysis (FMEA) may lead to wrong decisions in terms of a company's financial objectives. Thus, the aim of this paper is to develop an…

Empirical validity of Baldrige criteria: New Zealand evidence

Nihal P. Jayamaha, Nigel P. Grigg, Robin S. Mann

The purpose of this paper is to empirically assess the validity of Baldrige Criteria for Performance Excellence (CPE) for New Zealand organisations and to identify methodological…

Exploring the antecedents of quality commitment among employees: an empirical study

Mehmet Demirbag, Sunil Sahadev

The purpose of this paper is to explore the major factors that impact the quality commitment of employees in organizations.

A simple and effective X¯ chart for process monitoring

D.R. Prajapati, P.B. Mahapatra

The purpose of this paper is to introduce a new design of the X¯ chart to catch smaller shifts in the process average as well as to maintain the simplicity like the Shewhart X¯…

An inspection maintenance strategy using the inspection factor

Subhash Mathew

The purpose of this paper is to model an inspection maintenance strategy that is superior to existing strategies and which incorporates the inspection factor.