Retail and Distribution Management: Volume 4 Issue 5

Approaches to retail management:: 1. Cambridge Co‐op

David Walters

In this analysis of a progressive Co‐op society—Cambridge & District Co‐operative Society Ltd—one characteristic which clearly emerges is that of an integrated management system…

Current situation and prospects for the retailer: A ‘modest recovery’ in sales forecast

Lady Hall

A cyclical upturn in the economy began in the autumn of last year. Government policies preclude any significant rise in consumer spending this year, but there should be a modest…

THE CHANGING TECHNOLOGY OF DATA CAPTURE: PART II Improving the quality of management information

Gil Jones

This is the second part of an article previewing the results of a research programme aimed at studying the effect of recent developments in data capture and data transmission on…

EYEBALL TO EYEBALL: THE SKILL OF NEGOTIATING IN BUYING

R.A. MA Forrester, B. Farrington, M Sc FlnstPS

The lack of negotiating skills is one of the weakest points in the armoury of the retail buyer, our authors assert, and this is largely because the buyer has never received any…

Planning and the small shop: The Scandinavian example

David A BA Kirby, PhD

There's nothing new in the disappearance of small shops. “A sign of the times” or “no place nowadays for the small trader” were once familiar comments as the for sale signs…

Local delivery systems: VEHICLE SCHEDULING BY COMPUTER

F.G. Jones

Historically, the application of computers to distribution has been characterised by a number of mistakes and incorrect assumptions; it was not until 1971, in this writer's view…

DELIVERED ON TIME: The case for ‘delivery assurance’

Hans Kerner

Quality assurance, pioneered by such firms as Marks and Spencer, has been with us for many years and is even specified by a British Standard. In this article Hans Kerner argues…

ENVIRONMENT vs ACCESS: Or you can't have a delivery without a lorry

JK Williams

As residents' associations lobby their local councils to ban lorries from their particular street, width barriers and weight restrictions sprout throughout suburbia. Will the…