Retail and Distribution Management: Volume 8 Issue 2
Table of contents
Narkop: a positive approach to the small shop: The Swedish Co‐op's achievement
David A KirbyThe Swedish Co‐op have taken a positive attitude to the problem of small shops with their Narkop group, which has converted their existing shops into modern and relatively…
Is there a credit card in the house?
Danica OgnjenovicIf the retailer was previously looking to credit to stretch the pockets of the consumer in these hard times, then he chose the wrong government under which to practice these…
INFLATION: ITS IMPACT ON RETAIL TRADING
Richard J. CurrieThe impact of inflation on the trading of food retailers in North America shows itself in various ways: in store closures, in the rise of independent retailer strength, in…
POS more evolution than revolution
G.W. Hawley“Revolution” is a word much bandied about in retailing, often with rather more seeking after effect than accuracy. (Of course we never use it ourselves!). Particularly has it been…
SHOP WITHIN A SHOP
Danica OgnjenovicThere's nothing very new about concessions: Selfridges have been hosting them for the past two decades. What is unusual is the recent growth in concessions, and more particularly…
Country of origin marking: The consumer's view
Ann FosterPatriotism, whilst not exactly outmoded, is less important for consumers in buying goods than other factors such as price and value for money, according to a recent survey carried…
EVALUATING MARKETING INFORMATION
Nigel PiercyIn a rapidly changing situation in which the marketing environment is becoming more complex, retail managers are becoming more intensive users of marketing information of various…
A practical guide to Small Business Computer Systems
Jim FreemanThe prospect of buying a small business computer system poses various traps for the unsuspecting retailer. The main considerations that a firm should bear in mind when buying or…
How to influence people and gain customers: An analysis of customer behaviour
Martin EvansThis paper proposes that to be systematic in gaining customers, retailers could benefit from recognising the marketing implications of a set of pre‐ and post‐purchase stages of…
FACILITIES LOCATION: A BALANCED APPROACH
Lars Kolind MScThis paper, taken from the Oyez/IBC conference held in London last year, “The Computer in Road Transport Planning”, takes a detailed and practical look at computer models and…
Freightliner: An intermodal distribution company
Ivor JamesWith increased costs of transport more companies are looking for specialised and efficient distribution services. Freightliners is a good example of an intermodal company which…