Journal of Services Marketing: Volume 11 Issue 5

Subject:

Table of contents

Searching for information in marketspace: does the form ‐ product or service ‐ matter?

Meera Venkatraman, Ruby Roy Dholakia

Posits that companies offering services that directly compete with products are particularly interested in whether the form of the offering ‐ service or product ‐ affects the…

1050

Exploring market orientation in banks: an empirical examination in Saudi Arabia

Shahid N. Bhuian

Examines market orientation and its relationship with return on asset (ROA), return on equity (ROE), and sales‐per‐employee within a novel context, banks in Saudi Arabia. Toward…

2866

Strategic pricing differentiation in services: a re‐examination

Kaushik Mitra, Louis M. Capella

Presents various aspects of price discrimination in the context of services marketing. Provides a mathematical model which takes demand‐related variables, competitive factors and…

3458

Radio advertising information strategy: differences between services and products

Avery M. Abernethy, James I. Gray, Daniel D. Butler

Discusses how basic differences between services and products may affect advertising strategy and tactics. Examines a large number of broadcast radio adverts to study the…

4197
Cover of Journal of Services Marketing

ISSN:

0887-6045

Online date, start – end:

1987

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Dr Rebekah Russell-Bennett
  • Dr. Mark Rosenbaum