Table of contents
Implementing Total Quality Management with Action Learning
Jim TattersallIt is suggested that using total quality management (TQM) inconjunction with action learning can bring exceptional benefits to anorganisation, in terms of improved quality and…
Institutions, Projects and Farmers – Some Issues Arising from the Land Resettlement Programme in Zimbabwe
John CusworthThe land resettlement programme in Zimbabwe was undertaken not justas a land redistribution exercise but as a carefully planned and manageddevelopment programme. Despite the…
Developing an Internal Consulting Group in a Large Organisation Using an Institution‐Building Approach
Hari Johri, James MolnarInternal consulting groups (ICGs) can offer the management of largeorganisations, including those in the public sector, with efficient andeffective means of achieving improvement…
The Contested Nature of Performance Auditing in Australia
James GuthrieIn this decade we have witnessed in the Australian public sectortremendous pressures for change in the name of accountability andefficiency. Changes have occurred in public sector…
Information Technology in Public Sector Settings: Towards Effective Systems
Leslie WillcocksThe major problems experienced in implementing IT systems in thepublic sector are reviewed. Detailed UK research, carried out in theDepartment of Social Security and the National…
ISSN:
0951-3558Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Rocco Palumbo