Table of contents
The innovation challenges of proactive cannibalisation and discontinuous technology
David W. Cravens, Nigel F. Piercy, George S. LowInnovation is central to modern competition and yet many executives are wary of the risks of cannibalisation of their existing product and service sales through inappropriate…
The impact of national culture on international business performance: the case of foreign firms in Greece
Sevasti Kessapidou, Nikos C. VarsakelisThis paper explores the impact of national culture on the performance of the foreign affiliates in Greece, a country which belongs to the economic periphery of the European Union…
Service quality for customer retention in the UK steel industry: old dogs and new tricks?
Liz Lee‐Kelley, Sara Davies, Peter KangisManufacturing companies, in searching for new approaches to retain customers, are increasingly using service as a differentiator and as a means of integrating themselves into the…
Market share: the conduit to future success?
Nicholas O’ReganMarket share is often used to describe the position and success of a firm in an industrial sector. While the impact of market share is not always reflected in a firm’s…
Hijacking the Holy Grail? Emerging HR practices in Croatia
David Taylor, E.E. (Liz) WalleyTransition by the countries of Central and Eastern Europe (CEE) from communism towards market economies has brought with it the introduction of Western management thinking. CEE…
ISSN:
0955-534XOnline date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Goran Svensson