International Journal of Retail & Distribution Management: Volume 32 Issue 4

Channel collaboration and firm value proposition

Matti Tuominen

In recent years, “efficient consumer response” has replaced prior management fads and rules of the competitive landscape in the field of grocery trade. This initiative thrives on…

Delivering customer loyalty schemes in retailing: exploring the employee dimension

Andrew Smith, Leigh Sparks, Susan Hart, Nikos Tzokas

Customer loyalty as a concept is inherently attractive to retail businesses. In many companies however, customer loyalty is operationalised through the activities of an often…

Price discrimination in retailing

Francisco Javier Rondán Cataluña

In this paper, price and promotional selling variations for non‐durable goods in Spain are tested. An overview of price discrimination and promotional strategies for non‐durable…

Are non‐itemized purchase receipts issued by stores without price scanners a concern for Australian shoppers?

Mario J. Miranda, László Kónya, Inka Havrila

Significant number of consumers in Australia patronizes non‐scanning stores in spite of not being issued itemized receipts for the goods they purchase. In order to understand the…

Expected profit approach used in discount pricing decisions for perishable products

Bülent Sezen

Consumers are less likely to purchase perishable goods when their expiry dates are near. For this reason, retailers frequently implement a discount pricing policy when the…