Information Management & Computer Security: Volume 5 Issue 5

The golden rules for implementing the balanced business scorecard

Pim Roest

The balanced business scorecard is a widely‐used management framework for optimal measurement of organizational performance. Explains that the scorecard originated in an attempt…

A model for the future of electronic commerce

Susan Oliver

Presents a discussion of traditional market segmentation in the context of the changing parameters of trade presented by electronic commerce. The discussion is based on two years…

Facilitating corporate knowledge: building the data warehouse

Margaret A. Hurley, Rod Harris

Describes a focused survey conducted by KPMG Management Consulting and the Nolan Norton Institute among the Pacific region’s senior information managers. The survey aimed to…

Certificates and trust in electronic commerce

Stephen Wilson

Suggests that for electronic commerce to thrive among parties who have never met each other, trust must become a commodity item. Certification authorities (CAs) are the standard…

Internet acceptable usage policy for organizations

Sharman Lichtenstein, Paula M.C. Swatman

Explains how, with the Internet increasingly being used for the conduct of electronic commerce, organizations are now cognizant of the need to control their employees’ usage of…