Table of contents
Service quality, customer satisfaction and loyalty in automobile maintenance services: Evidence from a developing country
Samuel Famiyeh, Amoako Kwarteng, Disraeli Asante-DarkoThe purpose of this paper is to understand the relationship between service quality, customer satisfaction and the loyalty of car owners. The aim is to understand the relative…
Modeling airline MRO operations using a systems dynamics approach: A case study of Turkish Airlines
Asim Tokgöz, Serol Bulkan, Selim Zaim, Dursun Delen, N. Gökhan TorlakThe life span of an aircraft is usually around 30 years in the commercial aviation industry. During this time span, aircraft needs maintenance to stay in service. The cost of…
Selection of the most suitable life extension strategy for ageing offshore assets using a life-cycle cost-benefit analysis approach
Isaac Animah, Mahmood Shafiee, Nigel Simms, John Ahmet Erkoyuncu, Jhareswar MaitiA substantial number of production assets in the offshore oil and gas industry are facing operation beyond their anticipated design life, thus necessitating a service life…
Economic design of x-bar control chart under hybrid maintenance policy
Xiaomei Yang, Jianchao ZengAccording to the relevance of product quality and machine degradation state, a hybrid maintenance policy is designed. The paper aims to discuss this issue.
Engine gearbox fault diagnosis using machine learning approach
Kiran Vernekar, Hemantha Kumar, Gangadharan K.V.Bearings and gears are major components in any rotatory machines and, thus, gained interest for condition monitoring. The failure of such critical components may cause an increase…
Life cycle cost analysis of the ventilation system in Stockholm’s road tunnels
Hussan Saed Al-ChalabiThe purpose of this paper is to develop a practical economic replacement decision model to identify the economic lifetime of the ventilation system used by Trafikverket in its…
Adaptive decision support for suggesting a machine tool maintenance strategy: From reactive to preventative
Abubaker Shagluf, Simon Parkinson, Andrew Peter Longstaff, Simon FletcherThe purpose of this paper is to produce a decision support aid for machine tool owners to utilise while deciding upon a maintenance strategy. Furthermore, the decision support…
Control valve stiction compensation by dynamic inversion: a comparative study
Sami Elferik, Mohammed Hassan, Mustafa AL-NaserThe purpose of this paper is to improve the performance of control loop suffering from control valve stiction. Control valve stiction is considered as of one of the main causes of…
ISSN:
1355-2511Online date, start – end:
1995Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Salih O'Duffua