Asian Journal on Quality: Volume 7 Issue 1

The Influence of Organizational Justice on Employees’ Motivation to Participate in Training: A Quality System Perspective on Human Resource Practices

Dae Seok Kang, Youn Sung Kim, Dong Won Lee

This study sought to examine the effect of three (distributive, procedural, and interactional) justice perceptions in predicting employees’ motivation to participate in training…

Adopting Process Management – the Importance of Recognizing the Organizational Transformation

Andreas Hellström, Jonas Peterson

The purpose of this study is to investigate what happens within an organization when a process view of the business is adopted. With the example of an empirical case, we aim to…

Product Specification Management in Collaborative NPD: An Investigation of Problems and Good Practices in Electronics Industry

Ping‐Kit Lam, Kwai‐Sang Chin, Wai‐Ying Cheung

Client‐supplier collaboration has been an imperative approach to new product development (NPD), in which a good product specification management system and practice is crucial to…

Swedish Constructing Excellence: A Tool for Quality Management within Construction Projects

Johnny Lindström, Per‐Erik Josephson

The Swedish construction sector has been criticized in media for being corrupted, unproductive and conservative. Several incidents, e.g. cartels, work on the side without paying…

A study of Constructing Knowledge Management for Taiwan’s Small and Medium‐sized Enterprises by Successful Factors

Shiaw‐Wen Tien, Ming‐Lang Wang, Yi‐Chan Chung, Chih‐Hung Tsai, Si‐Yi Lee

In the Knowledge‐based Economic Era, all of the enterprises are facing global competitive pressure. The activities of knowledge accessing, codifying, and application will…

The Design Quality Comparison and Inspection Efficiency for Hardware and Software

Zhao Fengyu, Ma Yizhong

The process of producing software differs in many aspects from that of traditional manufacturing. Software is not manufactured in the classical sense. Development of software more…

Design for Robustness and Cost Effectiveness: The Case of an Optical Profilometer

Antonio Baldi, Paola Pedone, Daniele Romano

The paper presents the design of an optical profilometer, a device used for the reconstruction of the micro‐geometry of mechanical parts in applications where high precision is…

QFD Model for Quality Performance Self‐assessment

Yumin Liu, Jichao Xu

How to measure Quality Performance (QP) or excellence performance in organizations is very important for improving the quality of an organization’s products and services. This…

A Systems Dynamics Study of Enterprise Value Creation – the Example of Taiwan’s SMEs

Yi‐Chung, Chih‐Hung Tsai, Shiaw‐Wen Tien, Yu‐Hsin Lin, Ja‐Lin Lin

With the globalization of economy, industries are facing increasingly greater challenges. Business integration, both internally and externally, is undoubtedly an important topic…

The Effect of Organisational Structure on Quality Management in Public Hospitals in a Developing Nation: A Comparative Study Between District, State and National Level Hospitals in Malaysia

Noor Hazilah Abd. Manaf

The objective of the study was to empirically assess the practice of quality management among employees of Malaysian public hospitals at the district, state and national level…

Research on Environmental Design Implementation in Taiwan’s Manufacturers Certified by ISO 14001

Yi‐Chan Chung, Chih‐Hung Tsai

This research investigates the status of environmental design implementation in Taiwan’s industries (Certified by ISO 14001) by employing questionnaire survey. The correlation…

The Link between Organizational Learning Capability and Quality Culture for Total Quality Management: A Case Study in Vocational Education

Victor M.Y. Lam, Gary K.K. Poon, K.S. Chin

Both the total quality management (TQM) and learning organization (LO) appear to be promising approaches for organizational transformation towards a more effective, efficient, and…

Impact of Quality Management Practices on Suppliers’ Quality Performance: Empirical Evidence from Korean Automotive Parts Suppliers

Seungwook Park, Youn Sung Kim, Peng Chan

Recent research on quality management systemically explored the use of quality management practices and performance. Teh consequences of using quality practices have not been…