International Journal of Productivity and Performance Management: Volume 72 Issue 7

The relationship of balanced scorecard perspectives and government organization performance measurement

Sri Rahayu, Yudi Yudi, Rahayu Rahayu, Musthafa Luthfi

This research aimed to analyze the causality between the four perspectives in the balanced scorecard (BSC) performance and to analyze the different performance of the four…

A scientometric analysis and review of construction labour productivity research

Oluseyi Julius Adebowale, Justus Ngala Agumba

Labour productivity in construction has fallen behind other industries in most of the world and has declined continuously for decades. Although several scholarly research projects…

Increasing competitive performance through effective use of performance management systems

Majid H. Al-Jaradi, André de Waal, Ahmed M. Al-Hadramy

Private telecommunication companies in Yemen face huge challenges to improve their competitive position. Many of them suffer from performance management systems (PMS) that are not…

Pharmaceutical business ecosystem governance and new product development success

Wisdom Wise Kwabla Pomegbe, Courage Simon Kofi Dogbe, Prasad Siba Borah

This current study seeks to examine the effect of pharmaceutical business ecosystem (BE) governance mechanisms on new product development and to ascertain how crucial firm…

Risks and supply chain performance: globalization and COVID-19 perspectives

An Thi Binh Duong, Vinh Xuan Vo, Maria do Sameiro Carvalho, Paulo Sampaio, Huy Quang Truong

This article aims to examine the simultaneous effect of risks on physical and intangible dimensions of supply chain performance under the globalization and Covid-19 perspectives.

A fuzzy decision framework of lean-agile-green (LAG) practices for sustainable vaccine supply chain

Amit Kumar Yadav, Dinesh Kumar

The already-strained vaccine supply chain (VSC) of the expanded program for immunization (EPI) require a more robust and structured distribution network for pandemic/outbreak…

An empirical investigation of performance assessment of Indian healthcare industry

P.G. Saleeshya, Priya Harikumar

The purpose of the study is to measure the performance of Indian hospitals, both operationally and financially, by using hospital KPI's. The assessment is predominantly done by…

Assessing sustainable tourism development through service supply chain process maturity and service quality model

Hadi Balouei Jamkhaneh, Reza Shahin, Arash Shahin

This study aims to propose a framework for identifying and measuring the gaps between evaluation and goal setting in service supply chain (SSC) processes towards planning and…

Construing drivers of firm competitiveness: coalescing pursuit of excellence with entrepreneurial competencies

Abhijeet Biswas

The burgeoning population has an adverse impact on the employability prospects in the emerging economies and has triggered entrepreneurial activities to steer this predicament…

Machiavellianism, self-concept and resilience: do they affect employee performance? A moderated-mediated analysis

Deepanjana Varshney

Over the years, the impact of personality attributes on work behavior has constituted a broad research domain. The manner in which employees view themselves have been regarded as…

Employee participation in performance measurement system: focusing on job satisfaction and leadership

Soojeen Jang, Yanghon Chung, Hosung Son

This study examines how employee participation in the performance measurement system affects the relationship between authentic leadership and job satisfaction.

Synergising lean objectives through BIM to enhance productivity and performance

Sanjay Bhattacharya, Ankur Mathur

The construction industry worldwide is looking for overall efficiency in the entire project life cycle. Lean construction and Building Information Modeling (BIM) are together, key…

An assessment tool for stakeholder integration excellence and project delivery optimisation

Diana Ominde, Edward G. Ochieng, Vincent O. Omwenga

The aim of this study was to appraise the delivery of information communication technology (ICT) projects and identify key determinants for stakeholder integration.

Re-designing performance management for healthcare – the performance empowerment, advancement and career excellence (PEACE) system

Boon Chong Kwok, Mohsin Zulimran, Patricia Sue

The project was undertaken to re-design the performance management system for allied health professionals (AHPs). The primary aim of the system is to protect healthcare workers…