Transforming Government: People, Process and Policy: Volume 16 Issue 1

Does trust in e-government influence the performance of e-government? An integration of information system success model and public value theory

Abdulrazaq Kayode Abdulkareem, Razlini Mohd Ramli

This study aims to examine the usefulness of trust in e-government to influence the use and success of e-government services within the context of the information system (IS…

A periodical analysis of e-government maturity in Saudi Arabia

Ahmed Ibrahim Alzahrani

Governments of the developing countries must be ready to embrace the evolution of information technology. However, the growth in demand for online services and expectations for…

M-government trust framework: deployment of an empirical study amongst Jordanian youth

Mohammad Kamel Alomari

This paper aims to debate the main factors influencing trust in mobile government (m-government) in the developing country of Jordan. The transformation from government services…

Implementing card technology in government: different approaches, different outcomes

Richard Palmer, Mahendra Gupta, James Brandt

The purpose of this paper is to examine plastic and virtual purchasing card use by US Government agencies, with particular focus on how successful implementation might inform…

When innocence is no protection: governance failure of digitization and its impact on local level implementation

Luthfi Ramadani, Amalia Yovadiani, Fitriyana Dewi

Governance of e-government is rarely discussed in the initial digitization stage, especially in developing countries where the government’s focus is mainly to pursue rapid…

Mechanisms of constraint: a clinical inquiry of digital infrastructuring in municipalities

Jwan Khisro, Tomas Lindroth, Johan Magnusson

The purpose of this study is to contribute to research concerning the role of digital infrastructure in digital government. This is done by answering the research question: how…

Cloud computing and ERP assimilation in the public sector: institutional perspectives

Nizar Mohammad Alsharari

This study aims to explore the influence of contingent factors on the assimilation of the cloud enterprises resources plan (ERP) system in the UAE’s public sector. It explains the…

Systematic and ontology-based approach to interoperable cross-domain open government data services

Hadi Masoumi, Bahar Farahani, Fereidoon Shams Aliee

Open government data (OGD) has emerged as a radical paradigm shift and endeavor among government administrations across the world mainly due to its promises of transparency…

Weibo to the Rescue? A study of social media use in citizen–government relations in China

Vincent Homburg, Rebecca Moody

In this study, the authors explain citizens’ adoption of social media in citizen–government relations in China, a country that blends an authoritarian governance regime with…

Good governance matters for well-being: the case of Kazakhstan

Balzhan Serikbayeva, Kanat Abdulla

This paper aims to investigate the impact of the perceived performance of the government on subjective well-being based on the individual-level survey data of Kazakhstan. Having…