Transforming Government: People, Process and Policy: Volume 6 Issue 1

Collaborative e‐government

Soon Ae Chun, Luis F. Luna‐Reyes, Rodrigo Sandoval‐Almazán

The purpose of this paper (editorial) is to introduce a collection of “best papers,” selected from the 11th International Conference on Digital Government Research (dg.o, 2010)…

Rational choice and institutional factors underpinning state‐level interagency collaboration initiatives

Christine B. Williams, Jane Fedorowicz

The purpose of this paper is to focus on Public Safety Networks (PSNs) created and used in the USA at the state level. Empirical analysis describes the formation and use of extant…

Can enterprise architectures reduce failure in development projects?

Marijn Janssen, Bram Klievink

Scant attention has been given to the role of enterprise architecture (EA) in relationship to risk management in information system development projects. Even less attention has…

Resource sharing using UICDS™ framework for incident management

Basit Shafiq, Soon Ae Chun, Vijay Atluri, Jaideep Vaidya, Ghulam Nabi

Pertinent information sharing across various government agencies, as well as non‐governmental and private organizations, is essential to assess the incident situation, identify…

IT enabled logistics procedure redesign for high value pharmaceutical shipments: The application of e3‐control methodology

Jianwei Liu, Allen Higgins, Yao‐Hua Tan

The purpose of this paper is to introduce a method for (re)designing complex logistics networks, which interact with various governmental bodies (e.g. in FDA and USDA) for…

Promoting transparency and accountability through ICTs, social media, and collaborative e‐government

John Carlo Bertot, Paul T. Jaeger, Justin M. Grimes

The purpose of this paper is to examine the ways in which governments build social media and information and communication technologies (ICTs) into e‐government transparency…

Public input methods impacting confidence in government

Lisa M. PytlikZillig, Alan J. Tomkins, Mitchel N. Herian, Joseph A. Hamm, Tarik Abdel‐Monem

Municipalities commonly ask the public to give input by answering questions about their preferences. There is some belief that input enhances the public's confidence in…

Quality and impact monitoring for local eGovernment services

Antonio Candiello, Andrea Albarelli, Agostino Cortesi

The purpose of this paper is to introduce a layered, comprehensive model of quality of service (QoS) for local eGovernment, and discuss its feasibility on a regional eGovernment…

2011 Awards for Excellence