Online Information Review: Volume 42 Issue 2

Predictors of positive reviews on hotels: hoteliers’ perception

Javier Perez-Aranda, María Manuela Guerreiro, Júlio da Costa Mendes

The advent of electronic word-of-mouth (eWOM) communities and review sites has strongly affected the tourism industry, changing the way hotels and accommodations build credibility…

Influence of WOM and content type on online engagement in consumption communities: The information flow from discussion forums to Facebook

Tri D. Le

The purpose of this paper is to examine the impact of word-of-mouth (WOM) types, WOM valence, content types and discussion topics of user posts on online engagement in two…

Peer-to-peer word-of-mouth: word-of-mouth extended to group online exchange

Anat Toder-Alon, Frédéric F. Brunel

The purpose of this paper is to investigate how peer-to-peer word-of-mouth (PPWOM) conversations evolve over time because of the dynamic social nature of the community in which…

From sPassion to sWOM: the role of flow

Carolina Herrando, Julio Jimenez-Martinez, M. Jose Martin De Hoyos

Social commerce websites entail a completely new scenario for sharing experiences and opinions due to its richness in terms of social interactions. Nowadays, users can interact…

Why people use online social media brand communities: A consumption value theory perspective

Puneet Kaur, Amandeep Dhir, Risto Rajala, Yogesh Dwivedi

The success and survival of any form of online community relies on the presence and active participation of its users. Hence, ensuring active user participation and retaining…

Which research institution performs better than average in a subject category or better than selected other institutions?

Lutz Bornmann

Institutional bibliometric analyses compare as a rule the performance of different institutions. The purpose of this paper is to use a statistical approach which not only allows a…

Wikipedia’s gaps in coverage: are Wikiprojects a solution? A study of the Cambodian Wikiproject

Brendan Luyt

The purpose of this paper is to examine the rather unsuccessful Wikiproject for Cambodia. Despite its lack of success, it is a case that can be used to draw lessens for dealing…

Analyzing National Electronic Theses and Dissertations programs from business model perspective: Cross-case analysis

Behrooz Rasuli, Mehdi Alipour-Hafezi, Sam Solaimani

Implementing and maintaining Electronic Theses and Dissertations (ETDs) program at a national level encounters numerous difficulties in particular from technical, legal, business…

Trust, ICT and income: their relationships and implications

Eun G. Park, Wankeun Oh

The purpose of this paper is to examine the relationship and interactions among trust, information and communication technologies (ICT) and country income levels.

The opacity of the PubPeer Foundation: what PubPeer’s “About” page tells us

Jaime A. Teixeira da Silva

The purpose of this paper is to assess the relative opacity of the “About” page at PubPeer, which is a whistleblower website, primarily of the academic literature. The site refers…