Active product ingredients (API)

, 55–56

2030 Agenda for Sustainable Development

, 1

Agtech Food Manufacturing

, 73–74

Agtech Freeze Drying

, 74

Agtech Global Group of Companies

, 73–74

Agtech Natural Resources

, 73

Animal health

, 77–78

Antinori (Italy)

, 20

Awareness

, 6

Ayinger am Platzl

, 27

Ayinger in der Au

, 27

Ayinger inns

, 29

Barone Ricasoli (Italy)

, 20

Bi PHiT

, 34–35

Bullseye approach

, 16

Businesses

, 1–2

CanSino Biologics Inc.

, 62–63

Château de Goulaine (France)

, 20

Chaudhry, Ejaz Ahmed

, 45

Coalition for Epidemic Preparedness Innovations (CEPI)

, 62

Cofepris

, 63

Commercial fertiliser

, 77

Community engagement

, 5–6

Contract manufacturing organisation (CMO)

, 63

Convertibility Plan of 1991

, 57

Convidencia® vaccine

, 63

Corporate social responsibility (CSR)

, 34

COVID-19 pandemic

, 2, 55

social and economic impacts

, 3

COVID-19 Tools Accelerator (ACT-A)

, 62

Credit Suisse Research Institute (CSRI)

, 23

Customer relationship management (CRM)

, 52

Decision-making rights

, 15

Dromex

, 55, 61

DrugMex

, 9, 55, 57, 59–60, 67

beginnings and early years

, 57–58

business model and SDG#3 target 3.3, target 3.b and target 3.d

, 65–67

and COVID-19 Vaccine 2020

, 62–64

founder and partners in business

, 58–59

historical development

, 59–60

inception

, 59

Latin American macro environment and pharmaceutical industry context

, 61–62

products and services

, 56–57

SDG#3

, 60–61

vision and mission

, 56

Education

, 6

Ethical supply chain management

, 6

European Commission

, 14–15

Family businesses

, 1–2, 5–6, 13, 16

community engagement and local empowerment

, 5–6

countries

, 21–23

enhancing access to healthcare

, 5

ethical supply chain management and philanthropy

, 6

health and safety in workplace

, 5

importance of

, 3

innovation, education and awareness

, 6

key characteristics

, 16–18

long-term planning and legacy

, 6

promotion of healthy lifestyles

, 5

with structural or process lens applied

, 14

around world

, 18–21

Gavi The Vaccine Alliance

, 62

Good health

, 3

Good manufacturing practices (GMPs)

, 59

Gross domestic product (GDP)

, 1, 18–19

Health

and food

, 77

and safety in workplace

, 5

Healthcare, enhancing access to

, 5

Healthy lifestyles, promotion of

, 5

Hoshi Onsen Chojukan (Japan)

, 20

Hospitality HR Award 2018

, 39–40

Hospitality HR Award 2021

, 39

Human resource (HR)

, 39

Humic fulvic concentrate (HFC)

, 77

Innovation

, 6

Inselkammer, Peter

, 31–32

family era

, 30

management

, 31

Josefa Bar & Coffee

, 27, 32–33

Kikkoman (Japan)

, 21

Kommanditgesellschaft (KG)

, 29

LATAM Pharma representative

, 63

Latin-American culture

, 61

Lawns

, 76–77

Legacy

, 6

Local empowerment

, 5–6

Local entrepreneurs

, 58

Long-term planning

, 6

Marias Platzl am Mariahilfplatz

, 27

New Platzl Building

, 31

New South Wales (NSW)

, 75

Nishiyama Onsen Keiunkan (Japan)

, 20

Noble Care Malaysia Sdn Bhd

, 43

aligning family business with SDG#3

, 51–52

background to

, 43–45

business model and SDG

, 48–49

challenges of working with SDG#3

, 52–53

clan behind business

, 45–46

family business philosophy and values

, 46–47

milestones

, 51

SDG#3

, 47–48

staff in action

, 49–50

Noble Care Retirement Resort (NCRR)

, 46–47, 51

North America Free Trade Agreement (NAFTA)

, 61–62

Pfistermühle restaurant

, 29

Philanthropy

, 6

Plant Doctor

, 71, 82

background to

, 73–75

business and greater good

, 81

challenges of working with

, 80–81

key activities

, 76–78

mission of

, 71–72

products and services

, 72–73

reporting impact

, 78–80

SDG#3 and

, 75–76

SDG#3 and plant doctor stakeholders

, 78

Plants

, 76–77

Platzl Hotel am Platzl

, 27

Platzl Hotels

, 27, 30, 32–33, 42

birth of

, 31

business model

, 38–39, 41–42

challenges of working

, 41

employee canteen

, 36

employee rates

, 36

excellent training in hotel industry

, 41

exterior view

, 28

free cleaning

, 36

key milestones

, 32–33

networks and awards SDG#3 good health and well-being

, 39–41

philosophy of Platzl family

, 37–38

products and/or services

, 30

SDG#3 good health and well-being and

, 33–38

staff room

, 36

training

, 37

Platzl Karree Boden & Bar

, 27, 32–33

Platzl sport for body and soul

, 35–36

Platzl sport with personal training

, 34–35

Platzl theatre stages

, 30

Resource constraints

, 7

Richard de Bas (France)

, 20

Sustainable Development Goal 3 (SDG#3)

, 3–5, 56, 71

Sustainable Development Goals (SDGs)

, 1–2

challenges facing businesses

, 7–11

family business

, 5–6

key aspects

, 10

methodological approach

, 10–11

TOP Ausbildungsbetrieb

, 40–41

United Nations Children’s Fund (UNICEF)

, 62

United States-Mexico-Canada Agreement (USMCA)

, 61–62

Well-being

, 3

World Health Organisation (WHO)

, 62

World Racket Centre (WRC)

, 46–47

Zildjian (Turkey/United States)

, 20–21