Index

Information Experience: Approaches to Theory and Practice

ISBN: 978-1-78350-815-0, eISBN: 978-1-78350-816-7

ISSN: 1876-0562

Publication date: 12 August 2014

This content is currently only available as a PDF

Citation

(2014), "Index", Information Experience: Approaches to Theory and Practice (Library and Information Science, Vol. 9), Emerald Group Publishing Limited, Leeds, pp. 327-338. https://doi.org/10.1108/S1876-056220140000010029

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014 Emerald Group Publishing Limited


INDEX

Achievement motivation
, 286

Action, human
, 221, 224

Action research
, 36, 44

advantages of
, 47

Whisken, Anne
, 36–37

Adaptors
, 278

Affect, in information studies
, 276–277

Affective domain
, 69

Affirmation
, 176

Affordance
, 163

Ageing Australians
, 173–175

Almehmadi, Fatmah
, 51

American Library Association (ALA)
, 55

Approaches and Study Skills Inventory for Students
, 280

Approach to studying
, 275–290

Association of American College Research Libraries (ACRL)
, 55

Auraria Library, USA
, 211

Australia
, 21, 114

Brisbane Flood (2011), see Natural disasters

disaster management
, 120–121

natural disasters in
, 120

environmental change
, 126–127

experiencing information literacy in
, 126

research project
, 121–122

analysis
, 124–125

data collection
, 123–124

information literacy and information experience
, 122–123

maintaining quality
, 125

participants
, 123

Awareness
, 176

levels of
, 59

Berrypicking model
, 246

Boundary events
, 194

Boundary objects
, 193, 194, 196, 199, 200

Brisbane flood, in Australia (2011)
, 120

drawing on past experience
, 129–130

environmental change
, 126–127

experiencing information literacy in
, 126

helping to inform others
, 128–129

information experience, understanding
, 131–133

information network, building
, 127–128

learning about
, 129

understanding significance
, 130–131

Bruce, Christine
, 13, 42–43, 169, 315

Business information
, 190, 192, 193, 194, 201

Business outcomes
, 201

Business partners, communication with
, 199–201

C2C (customer-tocustomer) exchanges
, 302

Carmody, Kev
, 70

Case study
, 42, 44

Case Western Reserve University (US)
, 304

Cherokee people
, 149, 150

Church community
, 176–177, 178

Classroom learning
, 259–271

Cognitive domain
, 69

Collaboration
, 251–252, 295, 301–302, 305, 307

Collaborative action capacity
, 215

Collaborative design
, 204, 208, 214

Collaborative evidence-based interactions
, 215

Collaborative knowledge creation
, 60

Collaborative learning
, 215, 252

Collaborative skills
, 59

Colleagues
, 251, 252

Collective awareness
, 4

information experience for
, 12–15

Communal information
, 175

Communication
, 72, 190, 192, 193, 195, 196, 199

Community
, 21, 131, 132

and communication
, 175–176

Community information
, 77

experiences
, 13, 171

literacy
, 171

Concept fusion
, 245, 247–248, 253

Conceptualizing information experience
, 316–318

Constituency
, 221–237

Constitutionalism
, 262

Constructionism
, 317–318

Constructivist grounded theory (CGT)
, 37–38, 44, 46, 102

advantages of
, 47–48

data analysis
, 46

data collection method of
, 46

Davis, Kate
, 38–39

research outcomes of
, 47

Content creation
, 101, 253

Content creators
, 101–114

Context

economic
, 236, 237

political
, 222, 224

social
, 221, 224

Contextualised information
, 175

Controlled information
, 175

Control
, 158

Corporeal experience of information
, 92–93

Corporeal experience of renal care nurses
, 94–95

Corporeal information
, 85–86, 93, 95

Critical incident approach, expanded
, 40, 44

Critical incident technique (CIT)
, 40

Cultural traditions
, 135, 144–145

Culture and information experience
, 144–145

Curiosity
, 278, 279

Customers, communication with
, 194–196

Dance
, 78–82

hearing and listening
, 78–79

touch and movement
, 79–82

Dancers
, 74, 79, 80

Data analysis
, 46

Data collection method
, 46

Davis, Kate
, 38–39, 315

DDT (pesticide)
, 143

Decision-making
, 198, 297, 298, 302–303, 305–306

Deep students' uncertainty
, 282, 283, 285

Defining information experience
, 103

Democratization
, 299

Deprivation
, 278, 279

Dervin, Brenda
, 151, 153, 154, 161, 164

Design, information
, 214

Design, systems
, 207, 208, 214

Design Thinking
, 192

Digital communities
, 101, 103, 104, 173, 175

Digital environments
, 5

Disasters
, 20–21, 30, 119–132

Diversity
, 11, 12, 171, 181

Documentary forms of information
, 72, 82

Domain expertise, component of
, 248–249

Effective information use
, 169, 170

Embodied communication
, 90

Embodied experiences
, 94, 151, 153

Embodied information
, 82, 93

Embodied knowing
, 90

Embodied knowledge
, 91, 93

Embodied learning
, 89

Embodiment
, 90, 153

Emergency services studies
, 93–94

Emergent information experience research
, 298

Emoticon
, 158

Emotional valence of information experience
, 275

individual differences in approach to uncertainty
, 277–279

method
, 280–281

results
, 281–289

Emotions
, 157

Employees, communication with
, 196–197

Engagement
, 297, 301, 305–306

England
, 114

Epistemic curiosity
, 278–279

Epistemologies
, 52, 54, 60

Ethics
, 147

Ethnic communities
, 14, 169, 173, 177–179

Ethnography
, 224

Ethnomethodology
, 39, 44, 151, 154, 155

advantages of
, 48

data analysis
, 46

data collection method
, 46

Godbold, Natalya
, 39–40

Everyday life
, 24, 25, 128

Expanded critical incident approach (ECIA)
, 40, 44, 46

advantages of
, 48

Gillespie, Ann
, 40–41

research outcomes of
, 47

Experiences
, 157, 162

of information
, 112, 114

of learning
, 35

of using information
, 35

Experiential behaviour
, 279

Experiential brutality
, 151–165

Expertise
, 241–242, 244–245, 248, 253

acquiring
, 249–250

Expert searchers
, 239–254

Explanations
, 157, 162

Explorative students' uncertainty
, 284

Facebook
, 19, 21, 296, 300, 304, 306

Faith communities
, 14, 173, 176–177, 183, 184

Family
, 136, 137, 141, 142, 144, 147

Female legislators
, 221

constituency activities
, 225

district/affirmative constituency
, 229–230

constituency offices
, 230–231

gender concerns
, 231–232

role ambiguity
, 230

historical context
, 222–223

information exchange

for political representation
, 225

for social support
, 228–229

information experience and information research
, 223–224

methods
, 224

information experiences of
, 221–237

information intermediaries
, 227

making strategic links
, 232

constituency offices
, 232–233

local councils
, 233–234

transforming district women's information experiences
, 234

information sharing
, 234–235

women councils
, 235–236

in Ugandan Parliament
, 221

Flickr
, 300

Formal education/education, formal
, 265

Future research directions
, 318

Gender
, 221, 223, 230, 231–232, 236

Generic knowledge (GK)
, 248, 249

Gillespie, Ann
, 40–41

Goal-directed online behaviour
, 279

Godbold, Natalya
, 39–40, 151

Google+
, 296

Grounded theory, constructivist
, 37–38, 44, 101, 102, 103, 244

Grounded theory methodology
, 244

Harlan, Mary Ann
, 101

Health information literacy (HIL)
, 173–175

Health practitioners
, 156

Health professionals
, 157, 164

Heinström, Jannica
, 275–290

Hepworth, Mark
, 51

Higher education
, 179, 261, 262, 263, 264, 265, 271, 304

Hispanic community
, 177–179

Hughes, Hilary
, 12, 33, 42–43, 315–320

Humour
, 158

Identity shift
, 240, 253

Imitating Example Essays
, 268, 269, 270

Imperial British East African Company
, 222

Improving learning
, 270–271

Improving teaching
, 262–263

Inclusivity
, 182

In-depth interviews
, 21, 30

Indigenous communities
, 14, 173, 179–180, 184

Indigenous people
, 141, 148, 149

relationships among
, 141, 148, 149

Industrial Revolution
, 142

Information
, 276–277, 279–285

actions
, 114

activities
, 221, 231, 235, 236

as artifact
, 111–114

as collaboration
, 107–110

as inspiration
, 105–107

as participation
, 104–105

as process
, 110–111

nature of
, 72–73

seeking
, 287, 289–290

‘Information-as-it-is-experienced'
, 71

Information behaviour (IB)
, 13, 52–62, 264

Information behaviour research
, 240

Information design
, 191

Information environment
, 34, 132, 240, 242, 243, 244, 245–246, 247, 252, 253

Information exchange
, 204, 205

for political representation
, 225

for social support
, 228–229

Information experience
, 86, 169–185, 190, 221–237, 239–254, 276–277, 279, 280–281, 289–290, 296, 297, 298, 301, 304–305, 307, 315–320

as artifact
, 111–114

as collaboration
, 107–110

as inspiration
, 105–107

Native American's perspective
, 135–150

as participation
, 104–105

as process
, 110–111

questionnaire
, 281

as research domain
, 29–30, 132, 133

as research object
, 28–29

of teen content creators
, 101, 104

Information experience systems, designing
, 214

Information landscapes
, 87

Information literacy (IL)
, 4, 7, 9, 13, 14, 20, 22, 25, 28–29, 36, 47, 52, 55–62, 71, 72, 73, 119–132, 170, 172, 173, 181–182, 260, 262, 264, 265, 271

experience
, 13

and corporeal literacy
, 88

and learning
, 88

research
, 170, 171, 173, 181

researcher
, 70

Information needs, seeking, and use (INSU) studies
, 223

Information practice
, 101, 102, 103, 114, 221, 222, 224, 225, 264

‘Information-related competences'
, 55

Information research
, 4, 9, 52–58, 163–164, 223, 298, 319

Information search process (ISP)
, 242, 275, 280, 289

Information seeking
, 52, 54, 58, 59, 237, 242, 279, 280–281, 287–289, 295–308

Information skills
, 56

Information structures
, 246–247

Information systems
, 136, 139, 140, 142, 143, 144, 146, 147, 149

Information use
, 6, 163–164, 165, 170, 171, 172, 208

Information using experiences
, 34

Informed bodies
, 85–97

Informed learning
, 34, 35, 136, 149, 169–185, 203, 205, 209, 210, 214, 215–216, 259–271

in community contexts
, 173

design activities
, 213

and information experience
, 170

Informed resilience project

information literacy in times of natural disaster
, 22–28

research findings of
, 26

Informed systems
, 203–217

INISS project
, 54

Innovator-adaptor theory
, 277

Innovators
, 277–278

Instant Messenger
, 304

Instructions for Any Assignment
, 268, 269, 270

Internal information
, 75, 76, 82

Interpretive awareness
, 125

Interviews
, 21, 25, 38, 46, 74–76, 123, 124, 126, 154, 224

Intrinsic motivation
, 278, 279

Jenkins, Julian
, 189

Journalism
, 24

Kidney failure

online discussion groups, experiences
, 156

Kinaesthetic domain
, 69, 79, 82

Kinship, feeling and practice of
, 147

Kirton's innovator-adaptor theory
, 277

Knowledge of environment
, 70

Lakota Tribe
, 136, 137, 138, 141, 142, 143, 144, 145, 146, 147

Languages, teaching
, 144

Learning

design activities
, 213

experiences of
, 3, 8, 10, 34–35, 262–263

and organizational development
, 213

Learning organizations
, 205, 215

Learning study
, 260, 263, 271

Legislators
, 221–237

Lesson study
, 263

Lifeworld
, 5, 7, 9, 10, 30

LinkedIn
, 296

Live Action Role Playing (LARP) community
, 104

Lloyd, Annemaree
, 85

Locus of control
, 278

Lupton, Mandy
, 69

Mainstream media
, 23

Management consultancy
, 191

Master of Teaching English to Speakers of Other Languages (TESOL) program
, 43

Materiality
, 153, 163

Maybee, Clarence
, 42, 259

Maynard, Sally
, 51–62

Mentors
, 251, 252

Methodologies
, 61, 62, 262

Mirijamdotter, Anita
, 203

‘Moment of interaction'
, 53

Monitoring information
, 175

Motivation
, 276

achievement
, 286

extrinsic
, 278, 279

intrinsic
, 278, 279, 280, 282, 287, 289

Music

creating information
, 77

external information using
, 75

information-as-it-is-experienced
, 74–78

internal information
, 76

Music composers
, 74–78

MySpace
, 113, 296, 300

Nalumaga, Ruth
, 221

National Resistance Movement (NRM)
, 222

Native American Community
, 179–180

Native American's experience
, 135

advancing technology
, 142–144

concluding thoughts
, 149–150

culture and information experience
, 144–145

downsizing and simplifying
, 140–141

early career
, 138–140

early life
, 136–138

life changes and learning
, 141–142

nature and information experience
, 145–146

school days
, 138

values and principles
, 147–149

Natural disasters
, 19, 20–30, 119–132

2011 Brisbane Flood, in Australia
, 120

drawing on past experience
, 129–130

environmental change
, 126–127

experiencing information literacy in
, 126

helping to inform others
, 128–129

information experience, understanding
, 131–133

information literacy in times of
, 22–28

information network, building
, 127–128

learning about
, 129

social media in times of
, 20–22

understanding significance
, 130–131

Nature and information experience
, 145–146

The NEO Five-factor inventory
, 281

Net Lenses Model
, 243

New perspectives and research directions
, 315

conceptualizing information experience
, 316–318

future research directions
, 318

variations on the theme of information experience
, 315–316

New Way of Learning
, 268, 269, 270

Normality
, 158

Novice-expert research
, 241

Nursing
, 94–95

Observations
, 224

Older communities
, 173–175

Online

collaboration
, 301–302

communities
, 302

discussion groups
, 151, 156

engagement
, 301

Open-ended individual interviews
, 73

Optimism
, 279

Organisations
, 194

communicating with external partners
, 198–201

communicating with their customers
, 194–196

communicating with their employees
, 196–197

communicating with their senior leaders
, 197–198

Organizational learning
, 207, 209

Participatory action research
, 36

Participatory design
, 204

‘Participatory sense-making'
, 153, 154

Participatory university decision-making
, 305–306

Partridge, Helen
, 13, 19, 119, 169, 315

‘Passive recipient’ of information
, 54

Personal information
, 175

Personality
, 277–281, 289

Phenomenography
, 8, 19, 22, 30, 41, 44, 119, 121–122, 183, 260, 262, 264, 265, 271

advantages of
, 48

data collection
, 46

Maybee, Clarence
, 42

research process of
, 45

Physical information
, 71, 89

Physicality
, 153, 156, 158, 164

Political representation
, 225

Powerful information
, 175

Practical learning
, 207

Practice theory
, 91, 92, 101, 151, 153, 154

Practising bodies
, 91–92

Pre-enrolment information experiences
, 296

Principles
, 147–149

Product Disclosure Statements (PDSs)
, 195, 196

Professional searchers
, 251

practices and traits of
, 243, 244

Prospective students
, 302–303

Prospective students' information experience
, 295, 297, 306–307

experience
, 297–298

pre-enrolment information experiences
, 296

social media
, 298

multiple uses
, 300–301

online collaboration
, 301–302

online communities
, 302

online engagement
, 301

traditional media versus
, 299–300

young people's use of
, 300

university selection and information experience
, 302

prospective students
, 302–303

prospective students' use of social media
, 303

UNIGO.com: participatory university decision-making
, 305–306

universities' use of social media
, 304–305

Prospective students' use of social media
, 303

Qualitative analysis
, 42–43, 73

Qualitative approaches
, 33, 35, 121

Qualitative case study
, 8, 42–48

Qualitative methods
, 12, 30

Qualitative research
, 21, 43, 45, 121–122, 192, 195

Quality outcomes
, 201

Queensland
, 21–22

Questionnaire
, 280–281

Ratemyprofessors.com
, 301

Really Simple Syndication (RSS) feed
, 304

Reciprocal relationships
, 147–148, 180

Reddy, Vijay
, 295–308

Reference librarians
, 249, 250, 252

Reflection
, 34, 46

Relationships
, 6, 12, 41, 61–62, 87, 88, 91, 108, 121, 122, 124–125, 136–137, 140, 141, 146–148, 149, 150, 162–163, 180, 190–191, 206, 208, 210, 213–216, 301–302

Religious information literacy
, 176–177, 265

Research agendas
, 183, 208

Research domain
, 7, 20, 29–30, 120, 122

delineating information experience as
, 29–30

information experience as
, 7–9

Researcher-searchers
, 250–251

Research methods
, 7–8

action research
, 36, 44

characteristics
, 43

constructivist grounded theory (CGT)
, 37–38, 44

ethnomethodology
, 39, 44

expanded critical incident approach (ECIA)
, 40, 44

outcomes
, 43

phenomenography
, 41, 44

processes
, 43

qualitative
, 43

qualitative case study
, 42, 44

six research snapshots of
, 35

similarities and differences
, 45–47

Research object
, 20, 30–31, 181, 316

delineating information experience as
, 28–29

information experience as
, 9–11

Research projects
, 20–28, 121–125

Research trajectory
, 267, 269

Search experience
, 240–241, 243, 245, 277, 279, 290

Searching
, 240–241, 247–248, 275, 276, 279, 281, 282, 284, 287, 289

Search self-efficacy
, 279

‘Search tactics', idea of
, 243

Second Life
, 300, 304

Seldén, Lars
, 7, 14, 221

Semi-structured individual interviews
, 73

Senior leaders, organisations communication with
, 197–199

Sense making
, 39–40, 47, 56, 151–165, 212–213

background
, 153–154

embodied aspects
, 151–152

experiential
, 151–152

experiential brutality in
, 151

findings
, 157

experiential brutality
, 157–161

information research, implications for
, 163–164

iterative rounds
, 161–163

methodological perspective
, 154–155

setting study
, 155–156

data collection
, 156–157

Senses
, 71, 72, 74, 82, 94

Sensory information
, 71, 73–75, 78, 82, 93–94

Shared learning
, 203, 204

Sherman, Ben
, 135

Skype
, 21, 304

Social Admissions Report (2013)
, 303

Social body
, 89

Social constructionism
, 102

Social information
, 71, 89, 95

Socially resilient project

research findings of
, 23–24

social media in times of natural disaster
, 20–22

Social media
, 11, 14, 19, 20–22, 29, 38, 175–176, 296, 306–308

multiple uses
, 300–301

participation
, 301

online collaboration
, 301–302

online communities
, 302

online engagement
, 301

prospective students' use of
, 303

in times of natural disasters
, 20–22, 175–176

traditional media versus
, 299–300

universities' use of
, 304–305

young people's use of
, 300

Sociocultural forms of information
, 82

Sociocultural perspectives
, 85, 86, 264

Socio-technical design movement
, 54

Soft Systems Methodology (SSM)
, 8, 205, 208, 209, 211–212

Somerville, Mary
, 13, 169, 172, 203, 207

Spiritual traditions
, 135, 144, 145, 146

Stoodley, Ian
, 13, 169, 315

Storytelling
, 136

Strategic students' uncertainty
, 280, 284, 286

Students
, 278–281, 289–290

deep
, 282–283, 285

explorative
, 284, 287

optimistic
, 278

strategic
, 284–286

surface
, 283–285

systematic
, 287

Students, prospective see Prospective students' information experience

Study approaches
, 280–281, 283–284, 287

Stumbleupon
, 301

Subject domain knowledge (SK)
, 249, 252

Surface students' uncertainty
, 283–285

Survey
, 280

Sustained learning
, 209

Sweden
, 114, 121, 208

Systematic students' uncertainty
, 287, 289

Systems design
, 191, 207, 208, 217

Systems principles
, 203

Systems thinking
, 204, 207, 209, 217

Technology
, 76, 77, 139, 140, 142–146, 214, 231

Teen content creators
, 13, 101

information experience

as artifact
, 111–114

as collaboration
, 107–110

as inspiration
, 105–107

as participation
, 104–105

as process
, 110–111

Textual information
, 71, 102

‘Theory-makers'
, 161

Threshold concepts
, 14, 239, 245–248, 253, 254

Threshold concept theory
, 14, 239, 244, 245

Traditional media versus social media
, 299–300

Traditional tribal learning
, 180

Triangulation
, 45

Tucker, Virginia M.
, 239–254

Twitter
, 19, 21, 296, 298, 300, 301, 307

Uganda
, 221–237

Ugandan Parliament
, 221–237

Ugandan Parliament, female legislators in
, 221

constituency activities
, 225

district/affirmative constituency
, 229–230

constituency offices
, 230–231

gender concerns
, 231–232

role ambiguity
, 230

information exchange

for political representation
, 225

for social support
, 228–229

information experience and information research
, 223–224

methods
, 224

information intermediaries
, 227

making strategic links
, 232

constituency offices
, 232–233

local councils
, 233–234

transforming district women's information experiences
, 234

information sharing
, 234–235

women councils
, 235–236

Uncertainty, individual differences in approach to
, 277–279

locus of control
, 278

method

in habitual information seeking
, 280–281

in inquiry project
, 280

result

in habitual information seeking
, 287–289

in inquiry project
, 281–287

Undergraduate classrooms
, 259–271

Understanding information experience
, 28–30

UNIGO.com
, 305–306, 307

United States
, 55, 114, 136

Universities' use of social media
, 304–305

University of Warwick (UK)
, 304

University selection and information experience
, 302

prospective students
, 302–303

prospective students' use of social media
, 303

UNIGO.com: participatory university decision-making
, 305–306

universities' use of social media
, 304–305

University students
, 72–74, 243, 296, 303, 307

User-based design
, 192

User experience
, 3, 4, 10, 190, 197, 208, 276

Using information to learn
, 13–14, 28, 34, 103, 170–173, 176, 180–182, 204, 205, 209, 213, 216, 264, 271

Values
, 147–149

Values-based leadership
, 140

Variations on the theme of information experience
, 315–316

Variation theory
, 41–42, 263, 266, 271

Vimeo
, 104–105, 114

Visioning activity
, 248

Vocational body
, 91

Web 2.0
, 247, 298–300, 303, 307

applications
, 299, 304

Western traditions of information
, 142

Whisken, Anne
, 36–37

Wikipedia
, 105, 300

Windows MovieMaker
, 110

Women's information activities
, 223

Workplace
, 86

culture disruption
, 215

information experiences in
, 203–217

learning
, 91, 210, 211, 214

Yates, Christine
, 9, 12, 19, 119

Young people's use of social media
, 300

YouTube
, 19, 104, 105, 298, 300

Information experience: Approaches to theory and practice
Library and Information Science
Information Experience: Approaches to Theory and Practice
Copyright Page
List of Contributors
List of Editors
Editorial Advisory Board
Preface Preface Preface
Chapter 1 Information Experience: Contemporary Perspectives
Chapter 2 Researching Information Experience: Object and Domain
Chapter 3 Researching Information Experience: Methodological Snapshots
Chapter 4 A Reflection on the Relationship between the Study of People’s Information Behaviour and Information Literacy: Changes in Epistemology and Focus
Chapter 5 Creating and Expressing: Information- As-It-Is-Experienced
Chapter 6 Informed Bodies: Does the Corporeal Experience Matter to Information Literacy Practice?
Chapter 7 Information Experiences of Teen Content Creators
Chapter 8 Exploring Information Literacy during a Natural Disaster: The 2011 Brisbane Flood
Chapter 9 Information Experiences: A Native American’s Perspective
Chapter 10 Experiential Brutality in Sense Making: Researching Dynamic Sense Making Processes in Online Discussions about Kidney Failure
Chapter 11 Diversifying Information Literacy Research: An Informed Learning Perspective
Chapter 12 How to Lose Friends and Alienate People: The High Cost to Business of Poor Information Experiences
Chapter 13 Information Experiences in the Workplace: Foundations for an Informed Systems Approach
Chapter 14 Information Experiences of Female Legislators: Examining Constituency Activities and Representation in the Ugandan Parliament
Chapter 15 The Expert Searcher’s Experience of Information
Chapter 16 Experiences of Informed Learning in the Undergraduate Classroom
Chapter 17 The Emotional Valence of Information Experience: Relation to Personality and Approach to Studying
Chapter 18 Information Experience in the Context of Information Seeking Methods by Prospective Students
Chapter 19 Information Experience: New Perspectives and Research Directions
About the Authors
Index