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HYBRIDITY IN THE GOVERNANCE AND DELIVERY OF PUBLIC SERVICES

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STUDIES IN PUBLIC AND NON-PROFIT GOVERNANCE

Series Editors: Luca Gnan, Alessandro Hinna and Fabio Monteduro

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Title Page

STUDIES IN PUBLIC AND NON-PROFIT GOVERNANCE VOLUME 7

HYBRIDITY IN THE GOVERNANCE AND DELIVERY OF PUBLIC SERVICES

EDITED BY

ANDREA BONOMI SAVIGNON

University of Rome Tor Vergata, Italy

LUCA GNAN

University of Rome Tor Vergata, Italy

ALESSANDRO HINNA

University of Rome Tor Vergata, Italy

FABIO MONTEDURO

University of Rome Tor Vergata, Italy

United Kingdom – North America – Japan – India – Malaysia – China

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Emerald Publishing Limited

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First edition 2018

Copyright © 2018 Emerald Publishing Limited

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British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-78743-770-8 (Print)

ISBN: 978-1-78743-769-2 (Online)

ISBN: 978-1-78743-973-3 (Epub)

ISSN: 2051-6630 (Series)

About the Editors

Andrea Bonomi Savignon, PhD, is Assistant Professor at the Department of Management and Law, University of Rome Tor Vergata, where he lectures for the courses in Public and Non-profit Management and Strategy and Controls in the Public Sector, and serves as the coordinator of the track in Social Innovation and Government for the Master of Science in Business Administration. He is Program Manager of the MIMAP Executive Master in Public Management at Tor Vergata. He is Programme Chair of the Strategic Interest Group on Public and Non-profit Management at the European Academy of Management (EURAM) and a Co-director of the EGPA Permanent Study Group on Public Network Policy and Management.

Luca Gnan is Full Professor of Organizational Behavior at University of Rome Tor Vergata. He is the past President of the European Academy of Management (EURAM). He is a member of the Central Evaluation Committee of the Tor Vergata University and board member of the Tor Vergata World University. He is and has been involved in various academic and public associations, including membership of the Education Ethics Executive Committee of AOM (Academy of Management), AOM BPS Division representative for Europe, AOM OMT Division Research Committee, Review Board member of FERC (Family Enterprise Research Conference), Sub-theme Convenor of EGOS (European Group of Organizational Studies) and Stream Chair of CMS (Critical Management Studies). His research focus is on family businesses and corporate governance, with a special interest on board of directors, governance structures and mechanisms.

Alessandro Hinna is Associate Professor of Organization Theory and Public Management at the Department of Management and Law of the University of Rome Tor Vergata, where he received a PhD in Public Administration. He is Professor of Public Management at the Italian School of Public Administration and Editorial Board Member of the International Journal of Business Governance and Ethics and the Open Journal of Leadership. He is Past Chair of the Organizational Behaviour Strategic Interest Group (SIG), Co-chair and member of the Public Management SIG within EURAM. His main teaching areas are organisational design, organisational behaviour, people management, and organisation and change management in public administration. His research covers several aspects of public management and organisation theory.

Fabio Monteduro is Associate Professor of Business Administration and Coordinator of the PhD track on Business Management and Accounting at the Department of Management and Law of the University of Rome Tor Vergata. He is Chair of two thematic tracks on public and non-profit management and governance at the annual conferences of EURAM and the International Research Society for Public Management. His main teaching areas are business government relationships, business administration and organizational corruption. His research interests are public management and governance, non-profit management and governance, accountability and corporate social responsibility.

About the Authors

Veronica Allegrini is a PhD student in Public Management and Governance at the Department of Management and Law of the University of Rome Tor Vergata. Her research interests are public management and governance, performance management in public administration, accountability, corruption and sustainability.

Paolo Andrei is Full Professor of Business Economics at the Department of Economics and Management, and Rector of the University of Parma. His research activity is focused on economic and financial communication, voluntary disclosure, corporate social responsibility (CSR) and accounting history. The results of his studies are published on national and international reviews, and monographies.

Federica Balluchi is Associate Professor of Business Economics at the Department of Economics and Management (University of Parma). Her research activity is focused on voluntary disclosure, management accounting, CSR and accounting history. The results of this research are publications (articles on national and international reviews, monographies) and presentations in conferences and workshops.

Giacomo Boesso is Associate Professor of Business Administration at the University of Padova, Italy. His research interests cover nonprofit governance, corporate sustainability and stakeholder management. He teaches Introduction to Business Administration and Strategic Planning at both undergraduate and graduate levels.

Fabrizio Cerbioni is Professor of Accounting at the University of Padova, Italy. His research interests cover profit and nonprofit governance, performance management and accounting history. He teaches financial accounting and management control systems both at undergraduate and graduate levels.

Ilenia Cecchetti is a PhD student in Public Management and Governance at the Department of Management and Law of the University of Rome Tor Vergata. She is also a Chartered Accountant. Her research interests are public management and governance, non-profit management and governance, corruption, performance and accountability.

Soha Bou Chabke is Humanitarian Worker. She started her humanitarian journey as volunteer at the Lebanese Red Cross organisation in the first-aid team. She occupied many positions at International NGOs as Country Director of ACTED in Lebanon, at International Organizations as Program Coordinator of IFRC and at UN agencies as Education Specialist. She recently graduated from Grenoble Ecole de Management as a Doctor in Business Administration. The focus of her research is corruption in humanitarian aid through human resources lenses.

Jean-Loup Chappelet is Full Professor of Public Management at the Swiss Graduate School of Public Administration (IDHEAP) of the University of Lausanne. He was IDHEAP Dean from 2003 to 2011. In 1995, at IDHEAP, he launched the first sport management course in Switzerland which is still held every autumn. He is a former member of the World Anti-Doping Agency (WADA)’s education committee.

Adina Dudau is Senior Lecturer in Management at the Adam Smith Business School, University of Glasgow. Adina’s main research interest is in public sector professionals and professionalism, as well as value creation, destruction, control and, in general, resilience in public services. She publishes in Public Policy and Administration, Public Management Review, Management Accounting Research and European Management Journal.

Gissur Ó. Erlingsson is Associate Professor at the Centre for Municipality Studies, Linköping University. His research interests include public corruption, public administration, local government, political parties and political participation. He has published himself in journals such as Political Geography, Governance, International Journal of Public Administration and Government & Opposition.

Alvise Favotto is Lecturer in Management Accounting at the Adam Smith Business School, University of Glasgow. Previously he worked in Political Science at the University of Glasgow, and at Ca’ Foscari, University of Venice. In his research, Alvise focuses on management control and governance systems with a particular interest in labour relations and inter-organisational relations.

James Fowler is in the fourth year of a part-time PhD at the Management School of the University of York. He has presented papers on fares setting, compensation for accidents, innovation, key leadership figures and governance in London transport. James is a regular Officer in the Armed Forces and teaches management, leadership, critical thinking and military analysis full time on military career courses.

Katia Furlotti is Associate Professor of Business Economics at the Department of Economics and Management (University of Parma). Her research activity is focused on CSR, accountability, business ethics, corporate governance and accounting history. The results of this research are publications (articles on national and international journal, monographies) and presentations in conferences and workshops.

Bruce Gurd is Deputy Director of the Australian Centre for Asian Business at the University of South Australia. The focus of his research is on organisational performance measurement. In recent years, Bruce has been investigating measurement in the not-for-profit sector and the measurement of social impact using tools such as Social Return on Investment. He has researched the measurement systems of many disability service providers. Dr Gurd holds a PhD from the University of Adelaide where he also completed undergraduate studies in economics and post-graduate studies in education.

Gloria Haddad is Professor of Management and Technology and is involved in teaching and consultancy in the Middle East and Europe. Her experience also involves education management. She acted as academic program coordinator in international projects and the last position that she held is Dean of the Faculty of Business Administration at the Lebanese Canadian University. Her research interests extend, but are not limited to, gender variations in entrepreneurship, social entrepreneurship and business ethics.

Georgios Kominis is Lecturer in Management Accounting and Control at the Adam Smith Business School of the University of Glasgow. He did his PhD in the area of incentive scheme design and motivation at the University of Glasgow and was appointed as faculty in 2002. His current research interests include, inter alia, control and work outcomes in the public sector; the interaction between trust and control in intra- and inter-organisational settings; and performance measurement and decision support systems in sport contexts.

Roman Andrzej Lewandowski is Assistant Professor of Public Management at University of Social Sciences in Lodz, Poland and Managing Director (CEO) of Voivodeship Rehabilitation Hospital for Children, Poland. He is also an expert at the Agency for Health Technology Assessment and Tariff System in Poland. His research focuses on management in healthcare organisations, especially public governance, managerial control, trust and quality systems. His academic output includes over 50 publications (including JCR) in the field of management.

Cheryll Lim has recently completed her PhD at the University of South Australia. Cheryll has worked in higher education since 2005. She teaches management accounting topics at both under and postgraduate levels. Her research interests include social impact measurement, performance measurement and accounting education. She has presented papers at conferences both home and abroad.

Richard Öhrvall is a PhD candidate in Political Science at Linköping University and a Researcher at the Research Institute of Industrial Economics, Stockholm. His research interests include political participation, public opinion, statistical methodology, the organisation of welfare services and public corruption. He has published in journals such as Acta Politica, Electoral Studies, International Journal of Public Administration and Government & Opposition.

Ellen Schuler is an MBA graduate of the University of South Australia. In recent years, she has provided organisational consulting and research to Australian and international organisations, primarily non-governmental organisations. Her focus is on the development and application of strategic plans and behavioural changes required to meet strategic objectives. Her consulting is dedicated to improving organisational performance measures and the role of good governance driving organisational performance. Ellen is a graduate and member of the Australian Institute of Company Directors. She holds a PhD in Chemistry from the University of Würzburg.

Łukasz Sułkowski is Professor of Economics and Humanities and Chair of HEI Management Department at the Faculty of Management and Social Communication of the Jagiellonian University, at Clark University, and the Chair of the Management Department at the University of Social Sciences in Lodz, Poland. He has also been Vice-President of the Polish Accreditation Committee since 2012. His main research interests are: HEI management, organisational culture, intercultural management, family enterprises development, methodology of management and the development of human resources. His academic output includes over 300 publications in the fields of management and sociology.

Anna Thomasson is Associate Professor at Lund University, School of Economics and Management. Her research interests include hybrid organisation, public sector collaboration as well as political governance and accountability issues. Anna has published her research in journals such as Financial Accountability and Management, Public Management Review and Public Money and Management.

Nicolien van Luijk recently completed her PhD at the University of British Columbia in Vancouver, Canada. Her research focuses on the governance of international sports organisations and their growing role in promoting public development goals. Nicolien is currently working as a post-doctoral researcher at the Swiss Graduate School of Public Administration of the University of Lausanne.