Table of contents
Training managers to LISTEN
BARRY MAUDESome time ago, an engineering firm which used to meet union officials only when the need arose — to sort out disputes, and so on — decided to start seeing the union men regularly…
Why managers don't, coach
MAURICE CLARKEThe term coaching comes from the sports field, where an experienced and knowledgeable player watches the way the less‐skilled batsman or golfer makes his shots, and suggests ways…
Training BOAC secretaries: evaluation
PATRICIA E MURRAYThe previous article described a system of training for secretaries based on a study of the secretary's role. These courses were designed after a systematic collection of…
Feeding back behavioural data: INTERACTIVE SKILLS
PETER HONEY, RAY FIELDS ICL, DEREK HINSON BOACThe ultimate purpose in acquiring knowledge is to do something with it; to use it in some way. The previous article showed how knowledge about interpersonal behaviour can be…
Task analysis for SI metric training
R BADEN HELLARDWhilst there is an enormous range of industrial activity, and many hundreds of job classifications, the analysis of the working task in relation to metric training needs is a much…
Successful staff selection: a new multi‐media package from the British Institute of Management
ALEC M HUGHESThere are few managers who cannot at some time have had occasion to appoint a new member of staff. And there must be few managers who, if they are honest, cannot also on occasion…
ISSN:
0019-7858Online date, start – end:
1969Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Siham Lekchiri
- Dr Adriano Solidoro