Industrial and Commercial Training: Volume 40 Issue 4

Using appreciative inquiry in sales team development

The purpose of this paper is to explain the appreciative inquiry change methodology and to demonstrate how it can be applied to a specific work challenge.

Who defines ethics in your organization?

The purpose of this paper is to explore ethics at work and present the inherent challenges facing both leaders and learning professionals in encouraging ethical behavior.

Interpersonal influence in the workplace – part two: some research findings – influencing behaviour, personality and context

The purpose of this paper is to present findings, and discuss the relevance of those findings, with regard to research undertaken about interpersonal influence in the workplace.

Learner's perceptions of care and respect offered by instructors

The purpose of this paper is to illuminate the content and magnitude of care and respect issues in instructional settings, and offer some recommendations on how trainers and…

A perfect match: decoding employee engagement – Part II: engaging jobs and individuals

Part I of this paper addressed the environmental and leadership factors that contribute to employee engagement. Next, the purpose of this paper is to add the job and person to the…

Changing the world of offender development and rehabilitation

The purpose of this paper is to question and challenge the current punishment‐focused approach to sentencing of offenders and introduce a behavioural framework that focuses on the…

Training volunteers for the elderly in Israel

The purpose of this paper is to present a comprehensive training program for volunteers for the elderly in Israel, which has been operated under the National Insurance Institute…

How to Get Research Published in Journals

HRD IN Small Organisations: Research and Practice

Legal training for BBC journalists wins award

Rok hits the road with intranet training

Hygiene training is the real thing for Coke

BSH introduces new learning-management system

Anstruther Fish Bar batters the competition

Training sheds light on lamp-making efficiency

Community-based project develops Sainsbury's graduate recruits

RWE npower wins graduate-training award

Kuwait Petroleum Company explores the value of its training

Trinity Mirror expands use of e-learning

Thomas Cook team ready to help customers in emergency