Management Decision: Volume 37 Issue 10

Organisation change and management decision in museums

Morris Abraham, Des Griffin, John Crawford

A survey of 24 museums of various kinds in Australia, Canada, the UK and the USA sought to identify the processes that these organisations used to manage change. It was…

How to succeed at reengineering

Mohsen Attaran, Glenn G. Wood

Business process reengineering is the hottest trend in management. Done well, it delivers extraordinary gains in speed, productivity, and profitability. But process redesign is…

The impact of IT on marketing: an evaluation

Mairead Brady, Michael Saren, Nikolaos Tzokas

There is widespread acceptance that information technology (IT) is a central component of business operations and extensively used in marketing. Aligned to this is the belief that…

Management development: a new role in social change?

Martin Clarke

Traditional approaches to organizational change are of little use in the bid for increased innovation as they reinforce top‐down predictability. An alternative approach is through…

Determinant factors of international development: some empirical evidence

J. Ignacio Galán, Jesús Galende, Javier González‐Benito

Building on previous literature, proposes a theoretical approach to the study of the factors affecting the major decisions related to the internationalisation process of firms…

Tracking systems as a catalyst for incremental innovation

Douglas K. Herrmann

The market that most firms are confronted with today is becoming more global with greater and more diverse competition. Because of this, a firm must quickly, efficiently and…

A framework for benchmarking appropriate productive maintenance

Ashraf W. Labib

Addresses problems with the practical implementation of total productive maintenance (TPM), and presents a rather appropriate approach to TPM implementation. This approach is…

Using the Internet as a channel for commerce

David Walters, Geoff Lancaster

Proposes the idea that as the Internet is a new channel for commerce, a structured approach is necessary in order to identify opportunities and threats. Looks at the ways in which…

Discussing the company: model, metaphor and image

Yvon Pesqueux

Addresses the vexed question of how to discuss an object, e.g. the company, without adopting an a priori epistemological position. Attempts to tackle the problem of how…